Conveniently located. Very comfortable
Room was clean and modern. Staff was very friendly and helpful. The bistro was reasonably priced with good hours of service
Staff is superlative. Professional, friendly, helpful. Renovations are top notch. Just an all around great place to stay.
nothing that I can think of.
Seemed like it was newly remodeled. Beds were extremely comfortable.
Renovated rooms & corridors are comfortable and aesthetically pleasing although the easy chair in my room wasn't very comfortable. It looked nicer than it felt. But light switches are conveniently placed throughout the room for room lighting.
There was some kind of activity going on that prevented me from using the biz center computer but the very accommodating and professional front desk staff let me use the computer at the front desk. She was super.
The front desk lady was SO very helpful with everything housekeeping did not take care of and more! They accepted my price without complaint!
The room was not properly stocked (2 conditioners-no shampoo, 1 cup) the mirrors were dusty and streaked the tub had hair in it and soap scum on the shower head. The pool had very little/no towels.
I left my phone charger in the room call back and talk 2 a lady at the desk and was very rude and never got my charger back
Beds and the counter help
It was being remodled and had alot of dust. No continental breakfast. And no schuttle.
there were many ants in the bathroom. we didn't use the bathroom in our own room because of this. it was rather disgusting. otherwise the stay and service was great. the staff cleaned our car off in the morning after the snow storm.
ants in the bathroom. gross.
I wish Marriott would bring back their free coffee/tea in the lobby!
The Courtyard by Marriott is in a great location for someone passing through, easy on/off the expressway! And it's close to good shopping! The staff was very friendly. Rooms were comfortable.
Staff here is super stellar (with an occasional exception).
I sure would prefer that they serve a continental breakfast. But they don't.
The room smelled horribly musty. Tv wouldn't work so they said they were sending a maintence person who never showed up. Room still had a comment card filled out from last visitor staying there. Of which none of the things they pointed out were fixed.
Beautiful hotel, rooms and grounds. I was extremely impressed! The staff I dealt with went 'above and beyond' to meet customer needs.
Elevator was out and I had to lug 2 heavy bags up 25-30 steps. The room had a 'hair ball' on the carpet where someone had cleaned their brush/comb. There was a used/folded, stiff, bath towel in the bathroom... ewww. Room not cleaned after 1st nights stay
Wasn't told I was being put in a handicapped room. I dislike these rooms; they make me feel uncomfortable. And I didn't happen to use the bathroom and determine it was a handicapped room til after I had been there for awhile. So I wasn't happy about making a room change after I thought i was in for the night. I've stayed at this property many time and have been very happy with it. Not this time; this was a very shabby experience.
It was what we were looking for. had a very nice stay
They try to charge and blam me for old burns in the room. The lied a lot to get as much money from me
The location was nice. Right across the street from a mall.
The room wasn't clean. There was hair in the tub and also on the pillows.
The room smelled, Priceline rooms are often the worst in the hotel. Often enough I tip my way to a better room, but in this case it was a one night stay. I wished I had tried to tip my way to a better stay.
No complimentary breakfast. Staff was awesome though
The room was really nice, the shower was wonderful and the great king bed was awesome. They brought me a refrigerator within minutes when I asked.
Although the room appeared clean in every other way the room smelled like cat urine. Wish there had been a hot tub available along with the pool.
The directions from gps took to me the wrong spot, but I called the hotel and they directed me. Everyone was friendly. However, we did have a faulty fire alarm going off several times during the night. Not the hotels fault. And why not make it fun and meet and greet people in your pjs. The hotel was fine though.
We've stayed here often, and find it highly desirable in terms of location, amenities, professional services, and friendly smiles all around.