Located in the heart of the Las Vegas Strip, ARIA Resort & Casino is a AAA Five Diamond Award-winning destination. Each guestroom and suite, including the exclusive ARIA Sky Suites, features panoramic floor-to-ceiling windows, custom-designed bedding and cutting-edge technology Ð which creates that hallmark experience for these plush retreats. The touch of a button controls temperature, music and TV channels, privacy notifications, and alarm clock and light settings; allowing guests to create a personalized experience. ARIA has assembled an impressive collection of the some of the world's most critically acclaimed chefs and restaurateurs, including Michael Mina, Julian Serrano, Jean-Georges Vongerichten, Sirio Maccioni and Jean-Philippe Maury. Joining this illustrious group are two newcomers to the Las Vegas scene Ð Michelin Three-Star Chef Masa Takayama and James Beard Award-winning Chef Shawn McClain. Zarkanaª by Cirque du Soleil¨ is a visually stunning modern acrobatic spectacular set in a world where physical ability meets with the extraordinary. Zark, the ringmaster of an sensational circus coming back to life, guides us in an abandoned theatre populated by a motley collection of off-the-wall characters and incomparable acrobats. Zarkana is a visual vortex set in a twisted acrobatic fantasy universe where, little by little, chaos and craziness give way to a true celebration. Surrender to a spellbinding extravaganza that defies the possible and will leave you breathless!
Kayak did not process the reservation properly, so I spent over 11/2 hrs of my vacation time trying to correct the issue Kayak created. I reserved and paid for 2 rooms and Kayak processed 1 room. This was a very stressful situation Kayak web site put me through and will not use the site again. The Aria room had 4 light bulbs out, which should have been checked by room service and on the second day all shampoo, soap was removed and not replaced. For the price the Aria charges, a guest would hope for better service, this is not a guest job to report light bulbs out and missing soap. But this was not as bad as the issue Kayak created for me.
I asked for slippers and they didnt give it to me at first. They changed the rooms on us while we were checking in.
The staff at the Aria Resort and Casino treat their guests with the utmost care and consideration. The staff is very attentive to customer needs and go out of their way to make sure your stay was enjoyable. I have stayed at other resorts in Las Vegas and the Aria is by far my favorite place to stay. Parking is convenient, the food was outstanding and you cannot beat the view from the rooms.
When we complained they gave us late checkout for free but still didn't make up for the sleepless night.
We found a dirty sock under the couch and moldy pizza in the minibar when we first came. And we couldn't sleep at night because it was so hot in the room
Room, cozy bed and view
The lady at front counter. Took too long and not competent. Charged me again for room I paid through Kayak and had to reverse. Took forever.
Great location nice resort
I paid for a view, I didnt get what I paid extra for
Casino pulled funds from my debit card with no authorization left me with negative funds in my bank was left with 3 over draft charges leaving me with 115.00$ to pay!
Has a very clean modern feel, good location.
The rooms are badly beat up and not cleaned well by house keeping. The Casino floor has nice open feel but the staff is cold and uptight. You will have way more fun going next door to Cosmo to play.
Bought the hotel stay via Kayak (via Priceline). Got a great rate for hotel nights. Room was excellent - and great value. For meals, first night we stayed on property. It was very pricey. After that, we went off property for meals and drinks - a much better value.
Meals and drinks were very pricey on property. $18 for vodka cranberry is too rich for me!
I was in Las Vegas on business and after reading all the reviews decided that the Aria would be great for a Saturday night on the Strip. I arrived two days earlier and due to the Aria being completely booked for CES, I chose the sister property Vdara. Vdara is adjacent to Aria. I liked the Vdara room better, despite my room's non-city view. And the Vdara room had a kitchenette, which I'll probably use during future visits - even for cold bottled beverages or microwaving. Practically NO Starbucks on the strip (or the non-corporate SBX in the Vdara lobby) sells Starbuck's instant Via, so you're forced to order the room service coffee ($22 for a small french press). I guess it's hard to cheap out in Vegas, even for good coffee.
Difficult to get out to the streets or the Strip.
Location was great (very convenient and close to everything in the strip). Express check-out option was great, easy and fast.
They nickel and dime everything.... $30 extra charge for spa room usage, facility fee of $25 for pool usage, $20 for using the mini fridge to chill your beverage/food. This does not sound like a true luxury hotel. Also there was a LONG line for check in.
Clean and comfortable
Hard to find your way around, lay out is confusing
The room was beautiful and I especially liked the bathroom. The bed was very comfortable and I liked that I could control the temperature like I do in my own home.
Checking in was a bit of a nightmare. Granted it was a Friday night and it was busier than usual, but not as busy as it could have been, and I was in line for 45+ minutes. Once I actually got to a representative, I found out why. Despite telling her I was in a bit of a hurry and in town strictly for business, she spent a solid 10 minutes telling me about all the restaurants and amenities I told her up front I wouldn't be using. I'm a tech savvy 28 year old, but I thought the TV, smart pad, and checkout process were totally unintuitive and confusing. It made the simplest things tremendously over-complicated. The thing I liked least was that this hotel was just SOOOO big, and I get the whole "make you walk through the casino to get to your room" thing, but this was ridiculous. The casino is enormous, and intentionally laid out with the check-in, parking garage, and rooms in exact opposite corners. It was a 10 minute walk between each across a horribly confusing layout. During my business trip, I ended up staying 3 nights at the Cosmopolitan and 1 night at the Aria. If I could do it all over again, I would have paid the extra money to stay at the Cosmopolitan the extra night. The Aria had a kind of frantic and anxious atmosphere, where the Cosmopolitan had a very hip and relaxed but luxurious vibe. If you're torn between these two options, no question, go with the Cosmopolitan.
I loved the customer service the staff showed. We were greeted by every staff member that we encountered during our stay.
I don't like the bar and fridge, where if you moved any items you would get charged. Sneaky and not professional. I wish they wouldn't fully stock the fridge so us, customers can actually use it without getting charged.