The 100 percent smoke free hotel is centrally located to all Kansas City attractions and businesses. Close to Oak Park Mall and numerous restaurants. Hotel includes indoor pool and spa, exercise room, guest laundry, elevator and free wireless high-speed Internet. Free breakfast includes fresh waffles, hard boiled eggs, assorted items inculding fruit, pastries, breads, cereals and juice. Royal Cup coffee. All rooms include free wireless high-speed Internet, microwave, refrigerator, coffee maker, iron/board, hair dryer, full length mirror, 25-inch cable TV w/HBO. Hot tub rooms available.
The GM has taken great care of my needs & extending my stay. The hotel is very clean, breakfast is better than the other hotels that serve the same stuff. Overall, I've been here a wk & couldn't be happier with the accommodations for the price.
Pool is very tiny.
I had a great stay at this hotel. Would definetly stay again,
They air was a little loud when it kicked in but that is reaching as far as complaints go.
The non smoking room smelled like smoke and the hall ways and elevator was dirty. The desk attendant looked unkept.
The front desk staff was very polite
Sheets had holes, requested twice to have them changed - it never happened. I hung my towel for reuse and they kept replacing them. Had to wipe out dresser drawer of debris prior to putting my clothing in it.
The price. In other surrounding areas fhe price is double or even triple the cost of this room. That's crazy.
Since I was away from home I went out to eat and had leftover which I placed in the room fridge. Too bad the fridge didn't work, food had gone bad. Plus the microwave didn't work as well.
friendliness of staff
the parking lot was in poor condition. There was an area of the lot where lots of trash including a chair had been dumped. The hotel is near an apartment complex and a shady liquor store.
It was a very nice room great for the price
The person checking me in ended up over charging my credit card and it stayed on there for a few days after my stay. Also I paid for two queen beds thinking they would be Queens They ended up being very small full sized beds which was not comfortablefor 2
Location. General condition
Room Issues; Ceiling light at entrance did not work. Bathroom exaust fan did not work.
Half of the electrical outlets did now work. Air conditioner hardly worked. Located next to the projects.
Night front office check-in staff member was very friendly and welcoming.
Check out staff member covered breakfast area as well. Coffee, tea and condiments in room were extremely old and hadn't been restocked in quite a while. When I told front office at check out and brought items to show he seemed only moderately concerned.
Over all we liked it. Clean nice bed. Good breakfast.
Staff at night not engaged.
Owners were hard working and attentive to guests.
Kind of noisy.
The location and the cost of room
Breakfast bar . Needs a extra waffle maker
Room was warm finally. Breakfast was great and stay was good.
Having to move to another room because of heat not working.
worse hotel stay I have ever had. Bed was soaked with urine from previous occupants. Hotel would do nothing about it.Wouldn't give us new room or even clean it. Had to call Comfort Inn corporate office to finally get new room. Paid for 2 beds for 3 adults and one had to sleep on a childs roll away bed.Horrible customer service wouldn't recommend to my worst enemy
Very old dirty frito between bed & bedside table. When bathroom door shut, couldn't turn knob from inside. Thanks goodness I was able to wake my husband to let me out. He also tried the knob. It would not turn. Tops of vending machine were filthy. TV remove dirty and had to be pointed directly at TV. Shower pressure was a dribble. For a $*/night room it was AWFUL.
Holes...My husband is a casual smoker so our room was smoking.. holes in the carpet, holes in the sheets, and holes in the bathroom wall