The hotel provides an idyllic setting for exploring the isles and enjoying Lerwick. It is a 10-minute walk from the town centre. The hotel features 35 accommodation units. Internet access and wireless internet access are available in the public areas. Various gastronomic options are available, including a restaurant and a bar. Shopping facilities are available. A TV room is also among the amenities at the hotel. Other services include a hairdressing salon. A conference area with a conference room and a business centre is available. All rooms offer tea and coffee making equipment, a telephone and a TV. In the bathrooms, guests will find a shower, a bathtub and a hairdryer. Lunch is bookable as a board option.
To be perfectly honest, nothing. From start to finish it was a struggle. Fortunately all the rest of the people we met in Shetland were warm, proficient and interested in our holidaying experience and so the holiday was not ruined by staying at the Lerwick.
The bad organisation, the over pricing, the mono syllabic staff, the ridiculous lack of concern about obvious detail, the functional menu, the '13 channel' choice of TV of which only 3 actually worked, etc. If I mentioned the dead flies in the main room overhead light fitting in room 229 you probably would not take my commenys seriously, but you might just want to check that.
had the room windows ever been cleaned?!
Efficient and friendly staff
Carpet needed hoovered between the beds. Windows quite dirty.
Convenient position Helpful,friendly staff
Very friendly staff. Good food. New bathroom
Room itself was in need of a refresh in terms of decor