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||||Excellent - 141 reviews|
91% found the
staff to be very friendly.
Pleasant grounds. 78% of guests gave positive comments.
Overall Rating - Excellent - 141 reviews
The rooms and public spaces were clean, and a modern hotel. Food in the restaurants were good.Upon checking in, the hotel only had one of our two reservations, and looked at us like it was our fault. After looking further into it, they found our other reservation in a different system. Not really sure on who's end the fault was, but they made it very clear it wasn't the hotels. They told us they had to cancel the first, and then make a new reservation, only taking a few minutes. After 25 minutes of waiting because they helped other customers in between, they finally figured out the room situation. Didn't do much to accommodate us besides give us 2 free drink vouchers. Then upon entering one if the restaurants, the host was very rude, and told us that we really needed a reservation. They sat us anyway, and throughout our whole dinner, the restaurant was never full. They just made it difficult for us. ... more
NoRooms very clean, staff friendly and helpful. Didn't eat in the restaurant, however really enjoyed having Starbucks in the resort. We would definitely stay there again. ... more