The hotel is conveniently located, only 5 minutes from the international airport by taxi and Campo Grande subway station is opposite the hotel. Just 15 minutes from city center by underground. Each of our 221 rooms and suites have been completely renovated. Our conference and banquet facilities include 12 rooms, 6 of them located on the 12th floor benefiting from natural daylight. Free broadband
Online check in, plus it asked it there were any special requests. I asked for 1 bed (2 adults) and a feather/down pillow.
One of the 2 special requests with the online check in was ignored--the request for the feather/down pillow. It would have been nice either for the pillow to be in the room, or an explanation of why not. Neither was provided, however.
The hotel was first class in terms of comfort and facilities. Bathrooms was downright luxurious. Bed was big and firm. There actually is a metro stop about 150 yards away, so access to tourist areas was easier than expected.
Location, as I said, is not great for tourists.
Very close to the airport! The bed was extremely comfortable and the staff was very friendly.
Spotty Internet in the room.
Customer service was good
Room was very small & breakfast was over priced
Proximity to Lisbon Near metro Helpful staff during stay Shuttle to airport or waiting taxis if before 6am Early morning call
Incorrect information given re shuttle from airport to hotel
Night stay for airport
comfortable beds. huge selection for breakfast.
I liked the friendly and helpful service espicially getting us to an early flight by making special arrangements
Very comfortable and relaxing hotel, 5 mins from airport & Vasco bridge+ short taxi ride to Lisbon centro
Location - closest to the airport, 5 min by taxi.
Service was not very friendly nor efficient.