|General||24 hour front desk, Bar/Lounge, Designated smoking area, Laundry facilities, No smoking, Non-smoking rooms available, Restaurant, Safe|
|Services||Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)||Landmarks||
|Read all reviews from Priceline.com|
Excellent, 6,269 reviews across the web
|Hotel||Hotel is great. Appreciated by 84%.|
|Service||89% found the |
|Beds||85% said the |
|Room Cleanliness||86% said |
|Noise level||70% thought it was |
|Breakfast||62% found the |
|Price||Price is tolerable. Only 68% positive comments.|
|Internet||Internet is average. Only 60% gave positive feedback.|
|Dining Experience||60% thought the |
|Wellness/Sports||Wellness & sports facilities were not very nice. 57% gave negative feedback.|
|Read all reviews from Booking.com|
|Read all reviews from Priceline|
Friendly helpful staff at check in. Room was comfortable and quiet. Breakfast room and staff were pleasant.
perfect food/restaurant very cosy refurbished rooms feels like home nice smell hotel
breakfast under ground floor
Michael at the reception and the girls were very helpful. Arrived early on a very rainy day, soaking wet and after 10hrs of traveling and they were kind enough to prioritize the making of my room - ...
Room extremely small. Breakfast ok. Prefer to use Queensway instead of Bayswater - way more convenient but still it was quite a walk from the tube especially after a long, tiring day.
Reception and facilities were excellent
Breakfast, for the price of the room I would normally have a full option including a cooked breakfast...a continental breakfast given that my room cost £160 per night was a poor return
Our room when we first arrived,we were up graded to a Suietes but were not aware of it,great room
When we returned a week later we got a room 1/3 the size and was disappointed
Location, rooms and staff were super
AC din't work - it only blew warm, and it's not ok with +25 degrees in room while sleeping (despite of open windows). Slow elevators with low capacity
Staff friendliness and recognition
like the location
the service of the front office staff is pathetic specially the one who was doing the shift on Friday morning.
Everything , even got an upgrade. Continental breakfast was very good.
Everything was fine
Minor issue : Charging an extra 5 pounds for English breakfast.