Overview

The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

$118+

Overall guest ratings

8.2/10 Excellent
Based on 1,107 reviews

Review highlights

  • 9.4
  • 8.9
  • 7.1
  • 5.2

Good to know

  • Comfortable beds
  • Good kitchenette
  • Very quiet
  • Friendly service

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Kensington Palace. Hyde Park and Marble Arch are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews of The Cleveland

    Overall Rating

    8.2 Excellent
    Based on 1,107 reviews
    • 9.4 "Terrific location."
      9.2 "Near to public transport, according to 92%."
      8.1 "81% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.1 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      6.0 "Only 60% thought the shower was ok."
      6.4 "64% thought the minibar was ok."
    • 5.3 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
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    Overall Rating

    8.1 Excellent
    Based on 387 reviews
    • 9.5 "Terrific location."
      9.2 "Near to public transport, according to 92%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.9 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
    • 6.4 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.6 "Internet is average."
    • 5.2 "Breakfast is mediocre."

    Overall Rating

    8.2 Excellent
    Based on 520 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 9.3 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      8.0 "80% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "High comfort."
      7.4 "74% said the beds were comfortable."
      8.8 "88% thought it was pleasantly quiet."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      4.0 "60% said the wifi quality was bad."

    Overall Rating

    7.2 Good
    Based on 11 reviews
    • 7.2 "High comfort."
    • 6.9 "Rooms are ok."

    Overall Rating

    8.1 Excellent
    Based on 188 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.5 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.4 "84% thought it was pleasantly quiet."
    • 7.3 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      8.3 "83% found the kitchenette to be good."
    • 5.2 "Internet is average."
    • 4.5 "Breakfast is below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Good kitchenette"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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