the access to the station Paddington
the breakfast was poor
It was close to the venue we had a function at
The hotel card reader didnt work and they were very unhelpful in fixing the situation. When we went back the hotel was locked and it took 30 mins to open even though we were ringing the door bell. We eventually had to talk to the hotel next door to get them to ring them to open it for us.
Friendly and helpful
position to Hyde Park
substandard level of cleanliness poorly laundered bedding broken lightbulbs poor help in dining room untrained staff at breakfast
The location, price