We found that the staff were very welcoming and friendly and quickly established a firm rapport - we have stayed in the hotel several times and for this stay it was the best.
For a longer stay the breakfast is a little monotonous and should perhaps be varied during the week. For some reason there were varied smells of cooking each evening on return to the hotel - delicious as they smelt, it was perhaps not appropriate for guests.
Location - near to underground station.
Very small bathroom - like a cupboard. Tea at breakfast was awful - one tea bag in a huge tea pot!
All three of us enjoyed the bright and friendly atmosphere at the hotel.
The bathroom was just too small!
It was very close to Paddington station. Taxis came past very often.
Window lock was broken and flat roof outside made me feel a little nervous about my posessions being stolen. Visa card machine had two keypads, I had to type my PIN into both of them which was a little suspicious.
The location and clean friendly room
The second morning had no bread rolls or croissants left
its simple setup, it was just a room for the night, no need for fancy things like other hotels offer. Basically a B& B
Very helpful staff and great location
no tea or coffee making facilities
The location couldn't be beat! Close to the tube stops and Hyde park. Fantastic
The room was small, but we weren't there to stay in the room. Worked great for sleeping.
Breakfast only served from 8am onwards meaning i paid for something i didn't receive
the location and the facilities of the hotel