|General||24 hour front desk, Express check out, No smoking, Parking (free), Pool (indoor)|
Good, 69 reviews across the web
|Service||100% found the |
|Dining Experience||100% |
|Location||Location is great. 88% satisfied guests.|
|Breakfast||87% found the |
|Hotel||Hotel is ok. Only 69% of guests gave positive feedback.|
|Grounds||Grounds are not very nice. 60% of guests gave negative feedback.|
|Beds||75% didn't like the |
|Room Cleanliness||80% said |
|Noise Level||80% thought it was |
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
Public space and pool.
The room smelled of cigarette smoke very heavily and the clerk would not allow us to change rooms because we reserved through Priceline.The clerk said because you reserved on Priceline we cannot change rooms, Priceline does not allow it. I do not understand this policy when many nonsmoking rooms were available. I have used Priceline for many years now but this is new policy I will not use anymore.
The staffcwas friendly and common areas very nice.
Wifi would not work, beds were hard.Was not happy with the accommodations.
cleaner and better than the red roof west Asheville
the room was clean so I didn't have any worries about bedbugs.
We didn't like the fact that our room wasn't ready when we went to check in and had to find something else to do for an hour or so. But...I'd rather wait an hour to make sure I got a clean room.
The room smelled bad, and the noise from the interstate kept us awake.
Clean rooms, friendly staff. Dogs stay for free. I was traveling with a big lab (115 lb.). They did not give me any trouble for having the big dog.
Something is not right with the way the bedding is set up. If you toss and turn during the night, the sheets will come lose and you run a risk of ending up sleeping on the mattress (yuck!).The hotel is really close to great hiking, mountains, waterfalls etc. Although it is right by the highway, I could not hear the cars. Everything is pretty basic, but very clean.
Clean with friendly staff. The heater did not function properly.
The heater did not function properly. Photos show a waffle maker in the breakfast area when there was none.Good hotel for the price. Located close to the freeway and many food establishments.