Carolina Hotels

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Carolina - Exterior
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$295+
| Good - 1475 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at El San Juan Resort & Casino, A Hilton Hotel in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This 4-star resort is within the vicinity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 387 air-conditioned rooms featuring MP3 docking sta...
Overall Rating - Good - 1475 reviews
Location
Cleanliness
Rooms
Price
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Excellent 10.0
Aug 6 2014 Posted by Mary

El San Juan Resort and Casino is the best hotel on the strip. The private entrance to the beach is wonderful. There is round the clock security so I had no problems accessing the beach in the middle of the night. They clean the pools every morning.

There is nothing to not like about this hotel.

The night life caters to everyone. There is a casino and live music in the lobby and everyone can sit around or get up and dance. There's also a very popular club right in the hotel that is packed from Thursdays to Saturday nights. There are plenty of shops and restaurants. This hotel has it all. Every staff member from the receptionist Julissa, to the concierge Jimmy, to Richard the security supervisor, to Manolo the bellman, were all so sweet! Smiles everywhere! I would never book any other hotel when I go to Puerto Rico in the future! I did so many activites outside the hotel but the hotel really made it feel like I was always coming home. Love it!
Good 8.0
Aug 4 2014 Posted by Verified Hotel Guest

The lobby

The concierge is horrible. They said bio bay tour was sold out (6 days in advanced). I later discovered they failed to inform me that they only book through one company. If I was informed of this I would have booked with another company. 2 thumbs down!!!

They room was nice but it was separate from the main building. The lobby is very nice but you pay for it with the $15 cocktails. All the restaurants except one (pizza place) close by 10pm even though the nightlife continues till morning. If I was to do it again I would stay in Old San Juan and taxi to the beach.
El San Juan Resort & Casino
$427+
| Excellent - 922 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
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Overall Rating - Excellent - 922 reviews
Location
Cleanliness
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Good 7.0
Aug 18 2014 Posted by Verified Hotel Guest

very convenient if you don't plan to stay at the hotel much and travel all around the island to san juan, the east, and west. secluded from other hotels and people. less crowded on the beach.

little traffic around the area, but not a lot of convenient places nearby for food and shopping. will have to rent a car or taxi to get to other areas. the excursions at the hotel are not as good and definitely overpriced.

the staff is very friendly. we traveled around the island, so didn't stay at the hotel resort much. they do charge a resort fee of $35 per day and there is no nearby parking except for their garage which they charge $18 per day. they will charge you $150 per day for credit ahead of time and what you don't use at the end they will refund you the difference.
Good 7.0
Jul 31 2014 Posted by Verified Hotel Guest

The food was excellent. The beach staff was also excellent

The main desk did not do a very good job telling you about the hotel

The hotel did not have any night life. Also thought the food and drunks were excellent, but it was highest priced I have ever seen.
The Ritz-Carlton San Juan
$230+
| Excellent - 793 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at San Juan Water and Beach Club in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This 4-star hotel is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 80 air-conditioned rooms featuring iPod docking stations and LC...
Overall Rating - Excellent - 793 reviews
Location
Cleanliness
Rooms
Price
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Ambiance
Excellent 10.0
Aug 18 2014 Posted by Rachel

The lighting was a little annoying. That is only my personal opinion.

Staff was amazing .
Excellent 10.0
Aug 11 2014 Posted by Chantel

The staff at the san juan water and beach club were super and nice and always checked on us to make sure everything was up to par.

They should clean the windows of the rooms more often. Being that the hotel is ocean front I can see how this can be quite dirty at times. The views were still amazing.

This hotel sits right in front of isla verde beach (Carolina) and most of the other hotels don't have as amazing views all the way around the entire building. All of the rooms do not have balconies but the floor to ceiling windows that open up do just fine. We did not eat at the two restaurants but the food looked delicious. Mist lounge and the pool are on the top floor with even more amazing views of the ocean and isla verde. Other guests have complained about the noise from the lounge at night but were heard nothing but the waves crashing at night time. I believe this hotel is number one in Isla Verde and we would definitely agree! We will be returning...
San Juan Water & Beach Club Hotel
$287+
| Good - 1134 reviews
Air-conditioned
Internet
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Airport shuttle
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Overall Rating - Good - 1134 reviews
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Good 7.0
Aug 25 2014 Posted by Anonymous

Good location and facilities, not a big Hotel, everything was easily accessible.

Remodeling job in progress above the first room they gave us, the noise was disturbing, room was outdated. The second room they gave us, after our complaint was on a higher floor and recently updated. Why not gave a clean, updated and silent room on first instance?

Excellent 10.0
Aug 22 2014 Posted by Kenneth

The location is perfect. Dining and shopping within walking distance. The hotel sits on one of the best beaches. Staff is incredible.

No

This was the second year in a row that we have stayed here. We will definitely be back next year.
Courtyard by Marriott Isla Verde Beach Resort
$370+
| Good - 1344 reviews
Air-conditioned
Internet
Pool
Airport shuttle
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Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or f...
Overall Rating - Good - 1344 reviews
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Poor 1.0
Aug 29 2014 Posted by George

Location as well a pool area

2 rooms 1 on my card, the other was family (my mother had to be moved to another room because the toilet did not work) 1st Room was dirty Shower curtains had mold AC was not functioning properly Roaches after the 1st day

Excellent 10.0
Aug 28 2014 Posted by Verified Hotel Guest

The pool and beach access The staff are the best extremely friendly

The room not intercontinental standard just basic room more of a holiday inn level and the resort fee is ridiculous the elevator wait time was awful and the fact there no airport shuttle

It's a perfect location 10min from airport safe area Felt very safe, there is a variety of affordable food options across the street everything is accessible for this location
Intercontinental San Juan
$248+
| Excellent - 1553 reviews
Air-conditioned
Internet
Pool
Airport shuttle
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With a stay at Embassy Suites Hotel & Casino San Juan in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This casino resort is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 299 air-conditioned rooms featuring refrigerators and...
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Good 7.0
Aug 28 2014 Posted by Marie Claire

The breakfast, the room and thé casino

The smell of the carpet laying inside our room

Excellent 10.0
Aug 26 2014 Posted by Charlene

We love embassy suites and the area close to all

Some of the fees

EXCELLENT
Embassy Suites San Juan - Hotel & Casino
$209+
| Excellent - 923 reviews
Air-conditioned
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With a stay at DoubleTree by Hilton San Juan, you'll be centrally located in San Juan, walking distance from Museo de Arte de Puerto Rico and close to Plaza del Mercado. This 4-star hotel is within close proximity of Centro de Bellas Artes Luis A. Ferre and Centro Europa. Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators a...
Overall Rating - Excellent - 923 reviews
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Price
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Excellent 10.0
Aug 6 2014 Posted by Verified Hotel Guest

Friendliness along with any easy check in and check out process.

No

It was great
Excellent 9.0
Aug 3 2014 Posted by Tasha

Staff was very pleasant and polite.

Size of room was much smaller than what was portrayed to be.

Extra taxes were included that were not mentioned before purchase. Thank goodness we had the money. Plus be prepared to pay for self parking or valet service. There is a % fee included on top of it as well.
Doubletree by Hilton San Juan
$279+
| Good - 1180 reviews
Air-conditioned
Internet
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Airport shuttle
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Everything about the Gran Meliá Puerto Rico has been designed to envelop you in beauty and grandeur, from its sophisticated architecture and lush, tropical gardens to the serenity of its ocean views. Relax in the YHI SPA with one of more than 50 unique treatments and rituals from all over the world, stand up to the challenge of the two neighbouring golf cour...
Overall Rating - Good - 1180 reviews
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Cleanliness
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Poor 1.0
Aug 29 2014 Posted by Carlos

Terrible customer service. Nice pool and good public areas.

The hotel has a policy to block the rooms at 11 am (to force customer to early check out) (simply your key stop working and leaving us 45 minutes outside our rooms). When we returned to our room to pick up our luggage at 11:05 the key didn¿t work

The Hotel is in Rio Grande, near to Fajardo. The pool is great, the beach not so good. Due to our problems with check-in and check out the ruined our vacation. They never told us that the check out time is at 11 am, in fact when I asked they told me that ¿after 12 you can ask for an extended check-out and pay a small fee¿. They have this compulsive and denigrate check-out policy. They block your room automatically at 11 am and then they sent someone from security asking for ID and waiting outside. We took a boat and went to the beach in Isla Culebra. They have to clean the hallways and stairs in the rooms buildings.
Excellent 10.0
Aug 29 2014 Posted by Verified Hotel Guest

This hotel is absolutely stunning, I wouldn't even classify it as a hotel; it is a resort. You do not have hotel rooms, they are bungalows that feel like home with a private balcony and very spacious rooms.

The check-in process is lengthy.

Gran Meliá Puerto Rico Golf Resort
$202+
| Excellent - 1032 reviews
Air-conditioned
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Located in Carolina (Isla Verde), Hampton Inn & Suites by Hilton San Juan is close to Barbosa Park and Museo de Arte Contemporaneo de Puerto Rico. This family-friendly hotel is within the vicinity of Jose Miguel Agrelot Coliseum and Museo de Arte de Puerto Rico. Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and flat-sc...
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Excellent 9.0
Jun 17 2014 Posted by Robert

Location and managers reception.

was not expecting to pay $30 for access tot he pool. We did not use the pool, so it was of no value for us.

Pool grill food was excellent. Staff was very helpful.
Excellent 10.0
Jun 10 2014 Posted by Dominique

The hotel and staff had all the accommodations, resources, accesses to information, and catered to individual needs when needed. They also had entertainment with poolside grilling. It wasn't far from the beach. I give the hotel and staff a BIG THUMBS UP!

Hampton Inn & Suites San Juan
$358+
| Excellent - 2708 reviews
Air-conditioned
Internet
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Airport shuttle
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Location
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Excellent 10.0
Aug 29 2014 Posted by Verified Hotel Guest

Everything! Free drinks at check out !

Nothing !

Perfect location! Amazing & very helpful friendly staff !
Mediocre 3.0
Aug 28 2014 Posted by Brandi

I loved the view from my room. The beach was beautiful

the female staff were less than kind. Did not want to serve me , but we're very eager to serve male guest. The hotel had limited food options during lunch and during certain days of the week.

The hotel was not bad for a resort .
San Juan Marriott Resort & Stellaris Casino
$147+
| Okay - 266 reviews
Air-conditioned
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With a stay at The Beach House Hotel in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This beach hotel is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 17 air-conditioned guestrooms. Cable television is provided for your ent...
Overall Rating - Okay - 266 reviews
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Good 7.0
Jul 3 2014 Posted by Arielle

the on the beach location was perfect! the outdoor scenery was lovely

the room is very small and compact. Just for sleeping.

Okay 5.0
Jan 29 2014 Posted by Dawn

The Beach and the Cabanas were Beautiful.

The rooms were dull,they need color and need to be updated the common areas needed to be cleaner as well. The Lounge furniture needs to be reupholstered.

The Beach House Hotel
$118+
| Good - 890 reviews
Air-conditioned
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Airport shuttle
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With a stay at At Wind Chimes Boutique Hotel in San Juan (Santurce), you'll be convenient to Museo de Arte de Puerto Rico and Jose Miguel Agrelot Coliseum. This hotel is within close proximity of Plaza del Mercado and Centro de Bellas Artes Luis A. Ferre. Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless Internet acces...
Overall Rating - Good - 890 reviews
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Cleanliness
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Excellent 8.3
Aug 1 2014 Posted by Anonymous

I loved the place, the staff, the location, the cozy boutique hotel. The rooms were old Spanish style, with a nice pool, and terrace. Bar, and near by beach, and restaurants.

The worst part, and only thing I will not consider it again, is the parking issue. Parking in the establishment or around the building is 99% impossible. I had to walk 3 blocks and paid $25 to park. For that I might as well pay for a more expensive hotel with available parking.

Excellent 9.0
Jul 3 2014 Posted by Arielle

Oh we just loved it here! The place is fun and cute! Like a little boutique. It has a descent size pool with mini waterfall to relax. A jacuzzi is at their sister hotel, but the beach is a 2 min walk and just lovely. location is prim and staff is awesome!

modernize rooms a little bit

We loved it!
At Wind Chimes Boutique Hotel
$165+
| Good - 690 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Acacia Boutique Hotel in San Juan (Santurce), you'll be convenient to Museo de Arte de Puerto Rico and Jose Miguel Agrelot Coliseum. This beach hotel is within close proximity of Plaza del Mercado and Centro de Bellas Artes Luis A. Ferre. Make yourself at home in one of the 21 air-conditioned rooms featuring LCD televisions. Complimentary wire...
Overall Rating - Good - 690 reviews
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Price
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Ambiance
Excellent 10.0
Jul 1 2014 Posted by Raymond

Hot Tub is HUGE! Decor is very welcoming and inviting, really reminds you that you're on vacation.

Intercom should be clearly labeled, spice up the sun deck

Okay 6.0
Jun 18 2014 Posted by Verified Hotel Guest

location

advertised as a king bed, but it was really two twin beds pushed together. Room shown in the picture was not even close to the room provided

Acacia Boutique Hotel
$165+
| Good - 1692 reviews
Air-conditioned
Internet
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Airport shuttle
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Full service property, ideally located in the heart of Condado within walking distance to beach, restaurants & shops. All rates include free Wifi, local & 800 calls and in room botle of water. Enjoy free Business Center & Fitness Center
Overall Rating - Good - 1692 reviews
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Okay 5.0
Aug 18 2014 Posted by Verified Hotel Guest

The only good thing about this hotel is the location.

The bathroom and the room were dirty, dated and in need of attention. This hotel should be coded as a motel.

I prefer not to. My experience was not the best.
Good 8.0
Aug 17 2014 Posted by Wanda

All the amenities where available to you without leaving the hotel.

Housekeeping staff where not at the top of their game.

The location was right on, it is clean for the most part and the management team is quite pleasant and eagle to be your servant.
Radisson Ambassador Plaza Hotel & Casino
$365+
| Excellent - 1870 reviews
Air-conditioned
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Excellent 10.0
Aug 29 2014 Posted by Antima

I loved the adults-only pool for the Suite Towers. It was great to be able to relax by a pool without having loud, splashing kids around all the time.

The hotel accidently overcharged us for parking. It took us additional phone call to rectify the issue. Not really a big deal.

Would definitely go back.
Good 8.0
Aug 25 2014 Posted by Verified Hotel Guest

The hotel is trendy with a Miami vibe to it. Great customer services. Restaurants are foot steps away from the hotel. Appliances are all up to date. I loved the fact that the pools and gym open 24 hrs. Definately a wonderful place to stay

The room was a bit smaller than expected but no biggie

La Concha Renaissance San Juan Resort
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