Carolina Hotels

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Hotwire.com
$427+
| Excellent - 908 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Overall Rating - Excellent - 908 reviews
Reception
76% said the reception staff was great.
Nightlife
79% enjoyed the nightlife nearby.
Also good to know about the hotel:
Good pool/beach service
Good restaurant service
Good 8.0
Mar 20 2014

Location

lobby sitting space was very less. Next door intercontinental hotel has better hanging/ lobby/pool space.

... more
Excellent 10.0
Oct 31 2013

Upscale location on beach close to airport

No

Staff was very friendly. Great place to stay and relax. ... more
The Ritz-Carlton, San Juan
$295+
| Good - 1362 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at El San Juan Resort & Casino in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This 4-star resort is within the vicinity of Museo de Arte de Puerto Rico and Centro Europa. Make yourself at home in one of the 386 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Wireless I...
Overall Rating - Good - 1362 reviews
Service
78% found the staff to be very friendly.
Entertainment
80% were fond of the entertainment options.
Also good to know about the hotel:
Good beach sports
Good access to airport
Poor 1.0
Apr 8 2014

The pool and beach areas were well maintained and spacious. There was always copious room both in and out of the pool.

There were items stolen from my room and the response from the hotel security and management was suboptimal. I left for home with out resolution and felt as though I was being ignored.

... more
Okay 5.0
Apr 2 2014

The hotel offered a lot of attractions: clubs, bars, shops etc. which was nice.

The hotel rooms were rather dirty. Moldy bathrooms, scuffed furniture etc. The pools while numerous, were often unkempt and contained dirty foam. Grime can also be seen floating in them. Having experienced Hilton previously, I was very disappointed.

Hilton is usually renowned for their facilities and high level of service, which was disappointedly not the case in San Juan. Hotel areas such as pools and bathrooms were obviously very unkempt and dirty. The restroom facilities on the grounds of the pool were extremely unkempt and overflowing. This happened several of the days while we were there. Often they were left overflowing for the entire day. The rooms were not properly cleaned and even as we checked in there was hair all over the floors. Some of the walls in our bathrooms had mold on them and the shower curtain had stains. Overall, the staff in the shops was very fr... ... more
El San Juan Resort & Casino
$230+
| Excellent - 715 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at San Juan Water and Beach Club Hotel in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This 4-star hotel is within close proximity of Museo de Arte de Puerto Rico and Centro Europa. Make yourself at home in one of the 80 air-conditioned rooms featuring iPod docking stations and LCD televisions. Relax an...
Overall Rating - Excellent - 715 reviews
Service
73% thought the service was very professional.
Beds
74% said the beds were comfortable.
Also good to know about the hotel:
Wonderful housekeeping
Good accessibility/transport link
Good 7.0
Apr 8 2014

Location, right across quiet street from beach. Beach towels, chairs and umbrellas are included.

I arrived early prepared to pay---early check in fee, but they could put me in a more expensive room. I checked my bags and went to the beach. At check in time my room was still not ready. There's an additional $26 tariff to pay at ck out

Pool is on top floor, overlooks ocean. Everything is about selling an upgrade. Continental breakfast is $12.00, and the waitresses push you to get 2 eggs for $5.00 to go with the breakfast. The front desk staff pushes upgraded rooms for additional fees. ... more
Okay 6.0
Apr 7 2014

Pros: Location, Location, Location. Friendly Staff.

Hotel Pool very small. Rooftop pool area only has 6 seats. The rooms have no Dresser to keep cloths. No micro fridge in rooms. Food/Drink Service on beach is very slow.

This hotel is not deserving of a 4 star rating what so ever. I have stayed at every hotel in that section of puerto rico and while the hotel was clean and the location was great, that does not justify a 4 star hotel. I felt mislead once we arrived at the hotel. The hotel is a very nice 3 star hotel for the amenities that is has. ... more
San Juan Water & Beach Club Hotel
$370+
| Good - 1217 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or f...
Overall Rating - Good - 1217 reviews
Hotel Building
Building is pleasant.
Room Cleanliness
72% said rooms were clean.
Also good to know about the hotel:
Awesome pasta
Good accessibility/transport link
Excellent 10.0
Apr 2 2014

The concierge was very helpful, great coffee in the lobby, clean pool and wasn't overly crowded. Everyone of the staff was really nice. Great ocean side view. Great section of the beach, padded lounge chairs on beach

Mixed drinks weren't terribly good plus expensive and the food at the beach side restaurant was terrible. The rest of the food at the hotel was good but not outstanding. The pool side bar tenders took 15+ minutes to get to you with about 10 people at bar

... more
Excellent 9.0
Mar 19 2014

pool and beach were well kept! nice location, friendly staff.

food very overpriced. buffet breakfast not worth half the 27 dollars.

once again, the pool and beach were perfect. ... more
InterContinental San Juan
$287+
| Good - 967 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Overall Rating - Good - 967 reviews
Entertainment
73% were fond of the entertainment options.
Service
73% thought the service was very professional.
Also good to know about the hotel:
Wonderful housekeeping
Great reception
Excellent 8.3
Apr 3 2014 Posted by Anonymous

Beautiful hotel right on the water. Staff was very nice and accommodating.

Airport was very close and you could hear the planes at times. The food at the hotel restaurants was over priced at night. I wish the pool side restaurant was open all day.

... more
Poor 1.0
Mar 20 2014

I made a deal with priceline for a certain amount of money, Upon arriving at the hotel I was told that there would be an additional 17% added to my bill for hotel amenities, pool, restaurants, 24 hr casino.If I had known this extra cost which was not

stipulated in the priceline invoice, I would not have chosen this hotel, I am going to write the Hotel management a letter and I am formally requesting that either the hotel, or priceline refund that money. Both the hotel and priceline are flirting with loosing my business. I don't want a credit, I want my money back ... more
Courtyard Isla Verde Beach Resort
$358+
| Excellent - 2568 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
View
94% thought the view was good.
Nightlife
95% enjoyed the nightlife nearby.
Also good to know about the hotel:
Good accessibility/transport link
Pleasant entrance area
Excellent 10.0
Apr 8 2014

We showed up at 10am and the room was ready! Fantastic. Great location. Bought alcohol and beer at Walgreens across the street, drank them on the beach instead of beig overcharged by hotel. Plenty of great restaurants and bars on the strip across street.

... more
Excellent 10.0
Apr 7 2014

That everyone at the hotel was very friendly and nice especilally the bar in the lobby.

n/a

... more
San Juan Marriott Resort & Stellaris Casino
$147+
| Okay - 205 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at The Beach House Hotel in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This beach hotel is within close proximity of Museo de Arte de Puerto Rico and Centro Europa. Make yourself at home in one of the 17 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms...
Overall Rating - Okay - 205 reviews
Distance to Beach
100% appreciated the closeness to the beach.
Reception
88% said the reception staff was great.
Also good to know about the hotel:
Pleasant entrance area
Good restaurant service
Okay 5.0
Jan 29 2014

The Beach and the Cabanas were Beautiful.

The rooms were dull,they need color and need to be updated the common areas needed to be cleaner as well. The Lounge furniture needs to be reupholstered.

... more
The Beach House Hotel
$279+
| Good - 1135 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Everything about the Gran Meliá Puerto Rico has been designed to envelop you in beauty and grandeur, from its sophisticated architecture and lush, tropical gardens to the serenity of its ocean views. Relax in the YHI SPA with one of more than 50 unique treatments and rituals from all over the world, stand up to the challenge of the two neighbouring golf cour...
Overall Rating - Good - 1135 reviews
Service
79% found the staff to be very friendly.
Hotel Building
Very nice building.
Also good to know about the hotel:
Pleasant entrance area
Excellent 9.0
Apr 8 2014

The variety and quality of restaurants; wonderful breakfast buffet; amazing service; wonderful pool and beach areas; fun night time activities; very family-oriented; wonderful proximity to San Juan and Fajardo

... more
Good 8.0
Apr 5 2014

The beach and the pools are very nice. The lobby and public areas are well appointed. It welcomes a diverse, unpretentious client base. The bungalows are rather spacious and airy. Non-stop transport to all areas of the resort by golf cart brigade.

The parking and hotel fees are high. The housekeeping is very late, consistently. We did not like coming back to an unmade room. Housekeeping is not detail oriented, some items were not replaced on a daily basis. But the staff did respond when called.

There are many lovely water features. Outside maintenance is continuous. Very close to the amazing El Yunque rainforest. No on-site water sports, entertainment, or activities. World class golf course. ... more
Gran Meliá Puerto Rico Golf Resort
$202+
| Excellent - 760 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Located in Carolina (Isla Verde), Hampton Inn & Suites by Hilton San Juan is close to Barbosa Park and Ocean Park. This family-friendly hotel is within the vicinity of Museo de Arte de Puerto Rico and University of Puerto Rico. Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wir...
Overall Rating - Excellent - 760 reviews
Service
99% found the staff to be very friendly.
Restaurant Prices
94% were happy with the price.
Also good to know about the hotel:
Great view
Nice tv
Good 8.0
Mar 6 2014 Posted by Dahyana

I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street, It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).

On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"

... more
Excellent 10.0
Feb 9 2014

The staff were very friendly and helpful. Service was excellent. Each night that had free snacks from 6-8PM and free drinks from 5-7PM. Good location, walk to beach and bus stop.

no

... more
Hampton Inn & Suites San Juan
$248+
| Excellent - 1333 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Embassy Suites Hotel & Casino San Juan in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This casino resort is within close proximity of Museo de Arte de Puerto Rico and University of Puerto Rico. Make yourself at home in one of the 299 air-conditioned rooms featuring refrigerators and flat-screen tele...
Service
91% found the staff to be very friendly.
Restaurant Prices
96% were happy with the price.
Also good to know about the hotel:
Good accessibility/transport link
Good management
Good 8.0
Apr 6 2014

The location was very close to the airport and other areas of interest.

They did not have the exact room i had booked (smoking). However, they did waive the hotel fees to compensate for this.

... more
Excellent 10.0
Apr 2 2014

The staff was wonderful, we stayed there pre cruise and the room was nice and clean. The started with a single bed room, but that didn't work with 6 people, so they quickly changed the room and it was a nice stay.

The hotel needs some updating and the sofa bed was bad.

... more
Embassy Suites San Juan - Hotel & Casino
$118+
| Good - 763 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at At Wind Chimes Boutique Hotel in San Juan (Santurce), you'll be convenient to Ocean Park and Jose Miguel Agrelot Coliseum. This hotel is within close proximity of Centro de Bellas Artes Luis A. Ferre and Centro Europa. Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected...
Overall Rating - Good - 763 reviews
Price
Price is reasonable.
Distance to Beach
99% appreciated the closeness to the beach.
Also good to know about the hotel:
Good bar service
Best value for money
Excellent 10.0
Mar 31 2014

It was very cozy and the room was very comfortable

Very limited parking and the web site did NOT tell us we needed to reserve a parking spot.

... more
Excellent 8.3
Mar 23 2014 Posted by Anonymous

Exterior, location, lobby, style.

No chair or sofa nor desk in the room. No closet for clothes.

... more
At Wind Chimes Boutique Hotel
$209+
| Excellent - 881 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at DoubleTree by Hilton San Juan, you'll be centrally located in San Juan, walking distance from Museo de Arte de Puerto Rico and close to Plaza del Mercado. This hotel is within close proximity of Ocean Park and Museo de Arte Contemporaneo de Puerto Rico. Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators and f...
Overall Rating - Excellent - 881 reviews
Pool
Pool was lovely, according to 84%.
Reception
78% said the reception staff was great.
Also good to know about the hotel:
Good kitchenette
Wonderful housekeeping
Good 8.0
Apr 1 2014

I was really impressed with my room; layout, bathroom was great, furnishings too (and i had just a standard small queen room, Room service was excellent, the bartender made a decent martini and i enjoyed the staff.

The location is the only drawback depending on your itinerary... If you have a car rental and/or are mobile then no worries.

... more
Good 8.0
Mar 31 2014

I loved the warm cookies. The room was modern and clean. The breakfast buffet food at the on site restaurant was good.

I did not like that parking was $21 per day. This seemed sorta steep. A resort fee also came up of $26 per night. Really?

The pool area was nice and accessible 24 hours. A warm jacuzzi was very delightful and we enjoyed it all by ourselves. The gym was nice as well. ... more
Doubletree by Hilton San Juan
$180+
| Excellent - 249 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
A stay at Coral Princess Hotel places you in the heart of San Juan, minutes from Condado Beach and close to San Juan Cathedral. This romantic hotel is within close proximity of Centro de Bellas Artes Luis A. Ferre and Museo de Arte de Puerto Rico. Make yourself at home in one of the 25 individually decorated guestrooms, featuring refrigerators and minibars...
Overall Rating - Excellent - 249 reviews
Grounds
Pleasant grounds.
Nightlife
97% enjoyed the nightlife nearby.
Also good to know about the hotel:
Awesome terrace/beergarden
Nice tv
Good 8.0
Jul 13 2012 Posted by EnjoyableStayinPR
This is a great hotel for the price point its sent at....Location is very good..2 blocks fro the beach and a cople blocks from food drinks. Highly recommend. Only bad is the internet is a little weak throughout the building, had to go to thrird floor for good FREE wifi conection ... more
Excellent 10.0
Apr 28 2011 Posted by JCCover
Was just reading reviews on hotels in a completely different city and the petty concerns were driving me crazy so I remembered that I needed to give credit where it was due to a great hotel experience. Staff here were amazing, with answers to many questions and very friendly, too. This hotel is more relaxing than many of their high priced neighbors, but the clientel reflects that. Cool rooftop lounge and hot tub, but stake it out early before they close and stay there as late as you want. Older crowd for sure, but we felt completely comfortable in this urban oasis. Would wholeheartedly recommend. ... more
Coral Princess Hotel
$165+
| Good - 1657 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Full service property, ideally located in the heart of Condado within walking distance to beach, restaurants & shops. All rooms completely renovated in 2005. All rates include free high speed internet, local & 800 calls
Overall Rating - Good - 1657 reviews
Nightlife
99% enjoyed the nightlife nearby.
Distance to Beach
94% appreciated the closeness to the beach.
Also good to know about the hotel:
Close to public transport
Poor 1.0
Apr 6 2014

The room smelled like wet carpet and we were able to change but the people were not very friendly. We were charged extra fees (hotel surcharge and parking) that we were not aware of. Overall it was not even close to what we expected.

Horrible! Staff and cleanliness leave much to be desired. ... more
Okay 6.0
Apr 5 2014

I had read many reviews before trying to book blindly on Priceline, and I was a bit nervous once I got this booking and read the reviews. many made me groan, and I was expecting the worst. I did not agree with those reviews after ariving.

We ate at their restaurant upstairs, and my Mom's chicken strips were mostly RAW! My food was fine, but the service was very slow in the kitchen, as there were only about 8 people there, and our food took a GOOD 40 minutes.

... more
Radisson Ambassador Plaza Hotel & Casino
$165+
| Excellent - 593 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Acacia Boutique Hotel in San Juan (Santurce), you'll be convenient to Ocean Park and Jose Miguel Agrelot Coliseum. This beach hotel is within close proximity of Centro de Bellas Artes Luis A. Ferre and Barbosa Park. Make yourself at home in one of the 21 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access ke...
Overall Rating - Excellent - 593 reviews
Distance to Beach
99% appreciated the closeness to the beach.
Price
Price is reasonable.
Also good to know about the hotel:
Best value for money
Interesting excursions
Good 8.0
Feb 20 2014

The front desk people were helpful except one on our final night. The people were very pleasant and offered good help and guidance. The holy is very close to the ocean also.

the cable tv did not work and the staff were not aggressive in finding a solution. Thus, we missed the Olympics. We requested a reservation for parking, sent an email confirming it but did not make the reservation. we had to park 5 blocks away on street.

It is generally a pleasant place, but the parking is mostly on a very narrow crowded street. ... more
Excellent 9.0
Jan 28 2014

location

No Parking Had to walk 2-3 blocks to park internet slow

... more
Acacia Boutique Hotel
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