Carolina Hotels

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Carolina - Exterior
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$295+
| Good - 1477 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at El San Juan Resort & Casino, A Hilton Hotel in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This 4-star resort is within the vicinity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 387 air-conditioned rooms featuring MP3 docking sta...
Overall Rating - Good - 1477 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Good 8.0
Aug 4 2014 Posted by Verified Hotel Guest

The lobby

The concierge is horrible. They said bio bay tour was sold out (6 days in advanced). I later discovered they failed to inform me that they only book through one company. If I was informed of this I would have booked with another company. 2 thumbs down!!!

They room was nice but it was separate from the main building. The lobby is very nice but you pay for it with the $15 cocktails. All the restaurants except one (pizza place) close by 10pm even though the nightlife continues till morning. If I was to do it again I would stay in Old San Juan and taxi to the beach.
Okay 5.0
Aug 3 2014 Posted by Verified Hotel Guest

location

very slow elevators. we stayed on the 6th floor and took the stairs every time.

El San Juan Resort & Casino
$427+
| Excellent - 932 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Overall Rating - Excellent - 932 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Good 7.0
Aug 18 2014 Posted by Verified Hotel Guest

very convenient if you don't plan to stay at the hotel much and travel all around the island to san juan, the east, and west. secluded from other hotels and people. less crowded on the beach.

little traffic around the area, but not a lot of convenient places nearby for food and shopping. will have to rent a car or taxi to get to other areas. the excursions at the hotel are not as good and definitely overpriced.

the staff is very friendly. we traveled around the island, so didn't stay at the hotel resort much. they do charge a resort fee of $35 per day and there is no nearby parking except for their garage which they charge $18 per day. they will charge you $150 per day for credit ahead of time and what you don't use at the end they will refund you the difference.
Good 7.0
Jul 31 2014 Posted by Verified Hotel Guest

The food was excellent. The beach staff was also excellent

The main desk did not do a very good job telling you about the hotel

The hotel did not have any night life. Also thought the food and drunks were excellent, but it was highest priced I have ever seen.
The Ritz-Carlton, San Juan
$230+
| Excellent - 781 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at San Juan Water and Beach Club in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This 4-star hotel is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 80 air-conditioned rooms featuring iPod docking stations and LC...
Overall Rating - Excellent - 781 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Excellent 10.0
Aug 18 2014 Posted by Rachel

The lighting was a little annoying. That is only my personal opinion.

Staff was amazing .
Excellent 10.0
Aug 11 2014 Posted by Chantel

The staff at the san juan water and beach club were super and nice and always checked on us to make sure everything was up to par.

They should clean the windows of the rooms more often. Being that the hotel is ocean front I can see how this can be quite dirty at times. The views were still amazing.

This hotel sits right in front of isla verde beach (Carolina) and most of the other hotels don't have as amazing views all the way around the entire building. All of the rooms do not have balconies but the floor to ceiling windows that open up do just fine. We did not eat at the two restaurants but the food looked delicious. Mist lounge and the pool are on the top floor with even more amazing views of the ocean and isla verde. Other guests have complained about the noise from the lounge at night but were heard nothing but the waves crashing at night time. I believe this hotel is number one in Isla Verde and we would definitely agree! We will be returning...
San Juan Water & Beach Club Hotel
$287+
| Good - 1125 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Overall Rating - Good - 1125 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Excellent 9.3
Aug 11 2014 Posted by Anonymous

Staff was very nice and place was beautiful restaurants were very good

We had a lot of problems with ac first night

Poor 2.0
Aug 5 2014 Posted by Tiffany

The beach

The rooms smelled. They really need to lift up the rugs jn the room. Also, the beds sink in. Also they charged us a RESORT fee which was not told to me till the day of under the door.

Will not be going back.
Courtyard Isla Verde Beach Resort
$370+
| Good - 1332 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or f...
Overall Rating - Good - 1332 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Mediocre 3.3
Aug 19 2014 Posted by Gissell

Liked the pool and beach.

Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).

Poor 1.0
Aug 14 2014 Posted by Verified Hotel Guest

There were roaches the rooms got cleaned very late in the day and very poorly cleaned room service was horrible and we were charged for things we paid cash needless to mention the daily room charge

It's crap !! Never going back
Intercontinental San Juan
$248+
| Excellent - 1524 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Embassy Suites Hotel & Casino San Juan in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This casino resort is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 299 air-conditioned rooms featuring refrigerators and...
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Ambiance
Good 7.0
Aug 2 2014 Posted by Carmen

The facilities (pool game room,casino) were beautiful. The breakfast and happy hour were the best!

When we arrived the rooms were not ready. Two hours later @ 6pm frustration set in. The gentlemen at the front desk said they were still being cleaned housekeeper needed a break and there was nothing he could do 'sorry'.

Excellent 9.0
Jul 16 2014 Posted by Verified Hotel Guest

breakfast

no

Great location, beach 2 city blocks away. Casino is great for the tables, not so much for the slots, mostly penny and nickel sots. Tables good for blackjack, one roulette table and one three card poker. However, the tables are progressive.
Embassy Suites San Juan - Hotel & Casino
$209+
| Excellent - 917 reviews
Air-conditioned
Internet
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Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at DoubleTree by Hilton San Juan, you'll be centrally located in San Juan, walking distance from Museo de Arte de Puerto Rico and close to Plaza del Mercado. This 4-star hotel is within close proximity of Centro de Bellas Artes Luis A. Ferre and Centro Europa. Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators a...
Overall Rating - Excellent - 917 reviews
Location
Cleanliness
Rooms
Price
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Ambiance
Excellent 10.0
Aug 6 2014 Posted by Verified Hotel Guest

Friendliness along with any easy check in and check out process.

No

It was great
Excellent 9.0
Aug 3 2014 Posted by Tasha

Staff was very pleasant and polite.

Size of room was much smaller than what was portrayed to be.

Extra taxes were included that were not mentioned before purchase. Thank goodness we had the money. Plus be prepared to pay for self parking or valet service. There is a % fee included on top of it as well.
Doubletree by Hilton San Juan
$279+
| Good - 1165 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Everything about the Gran Meliá Puerto Rico has been designed to envelop you in beauty and grandeur, from its sophisticated architecture and lush, tropical gardens to the serenity of its ocean views. Relax in the YHI SPA with one of more than 50 unique treatments and rituals from all over the world, stand up to the challenge of the two neighbouring golf cour...
Overall Rating - Good - 1165 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Okay 6.0
Aug 18 2014 Posted by Verified Hotel Guest

The lobby and rooms

Distance of room to amenities. And had a very small beach.

Excellent 10.0
Aug 17 2014 Posted by Debra

Cleanliness, decor, spaciousness,

Needs a casino, needs a better beach

Lovely set up, lovely decor, lovely land and surroundings
Gran Meliá Puerto Rico Golf Resort
$202+
| Excellent - 1010 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Located in Carolina (Isla Verde), Hampton Inn & Suites by Hilton San Juan is close to Barbosa Park and Museo de Arte Contemporaneo de Puerto Rico. This family-friendly hotel is within the vicinity of Jose Miguel Agrelot Coliseum and Museo de Arte de Puerto Rico. Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and flat-sc...
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Cleanliness
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Price
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Excellent 9.0
Jun 17 2014 Posted by Robert

Location and managers reception.

was not expecting to pay $30 for access tot he pool. We did not use the pool, so it was of no value for us.

Pool grill food was excellent. Staff was very helpful.
Excellent 10.0
Jun 10 2014 Posted by Dominique

The hotel and staff had all the accommodations, resources, accesses to information, and catered to individual needs when needed. They also had entertainment with poolside grilling. It wasn't far from the beach. I give the hotel and staff a BIG THUMBS UP!

Hampton Inn & Suites San Juan
$358+
| Excellent - 2691 reviews
Air-conditioned
Internet
Pool
Airport shuttle
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Location
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Excellent 10.0
Aug 18 2014 Posted by Anthony

Cleanliness and proximity to restaurants and stores.

Only 1 real restaurant that was way overpriced. 2 eggs with bacon and coffee was $18.95. That's preposterous. We ate at a local restaurant 1 block away and got 2 eggs, bacon and pancakes for $6.00. 2 eggs with bacon alone was only $4.00.

I like the Marriott chain. It was very clean. The staff were very friendly and helpful. The casino was small but nice. I wish there was a snack machine on our floor. I liked that there was a car rental on the premises. The pool was very clean as was the beach. I would definitely go back to that hotel.
Good 8.0
Aug 18 2014 Posted by Verified Hotel Guest

The staff was gracious and provided us with an ocean front room with a beautiful view of the ocean. We liked the easy accessibility to the beach and lounge chairs and umbrellas that were provided.

There were tiny unharmful insects that populated the night stands of the room

It was. nice resort that could stand a little updating, but reasonable for the packaged price we paid.
San Juan Marriott Resort & Stellaris Casino
$147+
| Okay - 263 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at The Beach House Hotel in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. This beach hotel is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and Museo de Arte de Puerto Rico. Make yourself at home in one of the 17 air-conditioned guestrooms. Cable television is provided for your ent...
Overall Rating - Okay - 263 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Good 7.0
Jul 3 2014 Posted by Arielle

the on the beach location was perfect! the outdoor scenery was lovely

the room is very small and compact. Just for sleeping.

Okay 5.0
Jan 29 2014 Posted by Dawn

The Beach and the Cabanas were Beautiful.

The rooms were dull,they need color and need to be updated the common areas needed to be cleaner as well. The Lounge furniture needs to be reupholstered.

The Beach House Hotel
$118+
| Good - 883 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at At Wind Chimes Boutique Hotel in San Juan (Santurce), you'll be convenient to Museo de Arte de Puerto Rico and Jose Miguel Agrelot Coliseum. This hotel is within close proximity of Plaza del Mercado and Centro de Bellas Artes Luis A. Ferre. Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless Internet acces...
Overall Rating - Good - 883 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Excellent 8.3
Aug 1 2014 Posted by Anonymous

I loved the place, the staff, the location, the cozy boutique hotel. The rooms were old Spanish style, with a nice pool, and terrace. Bar, and near by beach, and restaurants.

The worst part, and only thing I will not consider it again, is the parking issue. Parking in the establishment or around the building is 99% impossible. I had to walk 3 blocks and paid $25 to park. For that I might as well pay for a more expensive hotel with available parking.

Excellent 9.0
Jul 3 2014 Posted by Arielle

Oh we just loved it here! The place is fun and cute! Like a little boutique. It has a descent size pool with mini waterfall to relax. A jacuzzi is at their sister hotel, but the beach is a 2 min walk and just lovely. location is prim and staff is awesome!

modernize rooms a little bit

We loved it!
At Wind Chimes Boutique Hotel
$165+
| Good - 683 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Acacia Boutique Hotel in San Juan (Santurce), you'll be convenient to Museo de Arte de Puerto Rico and Jose Miguel Agrelot Coliseum. This beach hotel is within close proximity of Plaza del Mercado and Centro de Bellas Artes Luis A. Ferre. Make yourself at home in one of the 21 air-conditioned rooms featuring LCD televisions. Complimentary wire...
Overall Rating - Good - 683 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Excellent 10.0
Jul 1 2014 Posted by Raymond

Hot Tub is HUGE! Decor is very welcoming and inviting, really reminds you that you're on vacation.

Intercom should be clearly labeled, spice up the sun deck

Okay 6.0
Jun 18 2014 Posted by Verified Hotel Guest

location

advertised as a king bed, but it was really two twin beds pushed together. Room shown in the picture was not even close to the room provided

Acacia Boutique Hotel
$165+
| Good - 1664 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
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Full service property, ideally located in the heart of Condado within walking distance to beach, restaurants & shops. All rates include free Wifi, local & 800 calls and in room botle of water. Enjoy free Business Center & Fitness Center
Overall Rating - Good - 1664 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Okay 5.0
Aug 18 2014 Posted by Verified Hotel Guest

The only good thing about this hotel is the location.

The bathroom and the room were dirty, dated and in need of attention. This hotel should be coded as a motel.

I prefer not to. My experience was not the best.
Good 8.0
Aug 17 2014 Posted by Wanda

All the amenities where available to you without leaving the hotel.

Housekeeping staff where not at the top of their game.

The location was right on, it is clean for the most part and the management team is quite pleasant and eagle to be your servant.
Radisson Ambassador Plaza Hotel & Casino
$365+
| Excellent - 1867 reviews
Air-conditioned
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Excellent 10.0
Aug 22 2014 Posted by Matthew

All Staff members we met were friendly and eager to please. The proximity to the beach, restaurants, and Old San Juan makes it an ideal location.

The lobby bathrooms were not always clean or had enough supplies. Pool areas need more attention in reference to being cleaned more often, such as dirty towels and plates and cups of food and beverage.

Excellent 9.0
Aug 16 2014 Posted by Verified Hotel Guest

Wonderful stay in a beautiful hotel in a great location. The suite tower is definitely the way to go. I would highly recommend this hotel and would stay here again.

La Concha Renaissance San Juan Resort
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