Basics
Health and safety
Dining
Services and conveniences
Media and entertainment
Accessibility and suitability
Bathroom
Workspace
Things to do
General
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the common complaints about the hotel's rooms?
Guests have mentioned small and cramped rooms, uncomfortable beds, and issues with cleanliness in some reviews.
What are the positive aspects of the hotel's staff?
Guests have praised the staff for being friendly, accommodating, and informative in many reviews.
What amenities are available for guests with mobility concerns?
The hotel offers an elevator for easy access, and it is accessible by elevator, making it convenient for guests with mobility concerns.
What is the feedback about the hotel's breakfast?
While some guests appreciated the complimentary breakfast, others mentioned that the breakfast options were basic and the breakfast area was small.
When is the best time to visit the hotel?
The high season is in June, and the low season is in July, which could be helpful for planning a visit based on crowd preferences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Size
Several guests mentioned that the rooms are small, so if space is a priority, consider upgrading to a larger room or confirming the room size before booking.
Check Lift Availability
The hotel's lift has been reported as non-functional in some reviews, so if mobility is a concern, it's advisable to check the status of the lift before booking.
Breakfast Expectations
The breakfast options are mainly continental, so if you prefer a wider variety or hot breakfast items, it's best to set your expectations accordingly.
Noise Consideration
Some guests reported issues with noise, particularly from the street and neighboring rooms, so light sleepers may want to bring earplugs or request a quieter room.
Room Amenities
Guests have highlighted that some room amenities, such as the hairdryer and TV, may not always be in optimal condition, so it's advisable to check these upon arrival and request replacements if needed.
Accessibility Note
The hotel is located near tube stations and Hyde Park, making it convenient for exploring the city on foot, but it's important to note that there is no elevator on the premises.
Staff Assistance
Despite some negative feedback, many guests praised the staff for their helpfulness and friendliness, so don't hesitate to reach out to them for any assistance during your stay.
Nearby Attractions
With Hyde Park and several museums in close proximity, take advantage of the central location for easy access to these attractions and the nearby tube stations.
Cleanliness and Comfort
While some guests mentioned cleanliness issues, others found the rooms to be clean and comfortable, indicating that experiences may vary, but the staff is generally open to addressing concerns.
Double-Check Room Type
Some guests reported discrepancies between the booked room type and the actual room received, so it's advisable to double-check this upon arrival to ensure accuracy.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | December | $215 | $223 |
Cheapest month to stay with an average 52% drop in price. | Most expensive month to stay with an average 34% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 2.7 mi | London City | 10.1 mi |