location very good..breakfast ok. not bad.
Really modern room with frosted glass walled bathroom/wetroom. Large shower for two and wooden floors in the bedroom with modern white walls and furniture. Good location and very nice penthouse bar with great views. Hotel reception staff very helpful and friendly. Breakfast above average but not exceptional.
The hotel has several resturants all of which are a little on the pricey side. We ate in the italian where we found the service to be very poor. People left and right of us had their orders taken and their starters delivered before us even though they arrived after us. Staff could often be seen chatting while people were trying to attract their attention. The food was decidedly average, and with a price tag of over £100 pounds for a meal for two with a bottle of wine I think that better value can be found elsewhere. I know switzerland is expensive but you can do better than this.
nice design rooms, good restaurant Thai Garden and close to the old town of luzern
Nice rooms ! Very good hotel for a romantic week-end.
The Penthouse bar is really great. Best view over Luzern
You can't open a window because of the noice at the street in the weekend, but there is Airco in the rooms
The restaurants based within the hotel are excellent.
good choice of restaurants / bars in hotel complex. Central location.
would have preferred a non-smoking policy in hotel restaurants. Hotel rooms lacked character and were a bit too clinical in decor.
Central location with east access to station.
Insufficient elevators which can create delays at checkout
Room was awesome. I want the bathroom in my own home. Everything was spot on. Beds comfortable. Definitely recommend.
No tea and coffee facilities. Staff in coffee shop a little abrupt
very clean, beautiful, easy to find and not far from train station