Pros (+) The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time. Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons (-) Not much
4 stars
Hotel Astoria
Pilatusstrasse 29, 6002 Lucerne, Luzern, Switzerland
Lucerne, Switzerland
See location+41 41 226 88 88Photos of Hotel Astoria
Overview
A 10-minute walk from Lucerne Railway Station, Hotel Astoria Lucerne has a accessible setting, making it an ideal place to stay when visiting Lucerne. It is situated a brief stroll from Kapellbrucke, Lucerne Culture and Congress Centre and Rathaus Lucerne.
A variety of premium services are available for guests of Hotel Astoria Lucerne, such as a currency exchange, a ticket service and a concierge. Amenities include complimentary wireless internet and a rooftop terrace. The hotel also features a well-equipped gym.
The hotel has 252 chic rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. Each features a flat-screen TV with satellite / cable channels, in addition to a private en suite.
A cooked breakfast is served at La Cucina Italian and Thai Garden every morning before guests go out to sightsee in the local area. For those wishing to stay nearby for a meal, Mekong is on-site. Guests can also relax with a drink at Penthouse Lounge.
Hotel Astoria Lucerne is conveniently surrounded by shops, cafés and lively night life. Zurich Airport is within a 50-minute drive and the hotel provides a shuttle service.
Latest deals for Hotel Astoria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Astoria
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Hardwood or parquet floors
- Inner courtyard view
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Night club
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Fitness
- Fitness center
Reviews of Hotel Astoria
7.9
Good
2157 verified ratings
Wonderful
823
Very good
500
Good
363
Okay
173
Fair
143
Mediocre
71
Poor
84
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to the town center and the modern, clean facilities. However, many reviews pointed out issues with noise from the rooftop bar and poor service from the staff, particularly at the reception, which negatively impacted their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
42 reviews
8 out of 10
6 reviews
All reviews
Cons (-) Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the breakfast options at Hotel Astoria?
A cooked breakfast is served at La Cucina Italian and Thai Garden every morning before guests go out to sightsee in the local area.
Are there any concerns about the beds at Hotel Astoria?
Some guests have mentioned that the beds were hard and uncomfortable in their reviews.
Is parking available at Hotel Astoria?
Parking is available, but some guests found it to be not included and very expensive, even for Swiss standards.
What can guests expect from the cleanliness at Hotel Astoria?
Many guests have praised the hotel for being very clean, but some have mentioned concerns about the bathroom not having a door, which made it uncomfortable.
When is the best time to visit Hotel Astoria?
The high season at Hotel Astoria is in May, and the low season is in March.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise issues, particularly from the rooftop bar and nearby nightclubs. Light sleepers may want to request a room away from these areas.
Check for Bathroom Privacy
Several guests were surprised to find that the bathrooms in some rooms lacked doors, leading to discomfort and a lack of privacy. It's advisable to inquire about this when booking.
Explore Nearby Attractions
The hotel's proximity to attractions like Chapel Bridge and the old town makes it convenient for sightseeing. Guests can easily explore these attractions on foot.
Be Mindful of Breakfast
While some guests praised the breakfast, others found it lacking in variety and quality. It's worth considering dining options in the vicinity for a more satisfying meal.
Inquire About Room Size
Some guests found the rooms to be smaller than expected, so it's advisable to inquire about room size and layout based on individual preferences and needs.
Consider Parking Costs
Several guests mentioned that parking was not included and was relatively expensive. Guests traveling by car may want to factor in this additional cost.
Check for Essential Amenities
Some guests were disappointed by the lack of certain amenities in the rooms, such as a fridge and bathroom essentials. It's advisable to confirm the availability of these amenities before booking.
Take Advantage of the Location
The hotel's central location near the train station and various restaurants was highlighted by many guests as a major convenience for exploring the area and dining out.
Be Aware of Noise from Nightclub
Some guests reported that noise from a nearby nightclub was disruptive, particularly for those staying on lower floors. It's advisable to consider this factor when choosing a room.
Location
Pilatusstrasse 29, 6002 Lucerne, Luzern
What's nearby
- Jesuitenkirche278 yd
- Luzern Train Station0.3 mi
- Kapellbrücke0.3 mi
- Old Town0.3 mi
- Historisches Museum Luzern0.3 mi
- Rathaus Lucerne0.3 mi
- The Nine Towers0.3 mi
- Spreuerbrücke0.3 mi
- Lucerne Culture and Congress Centre0.4 mi
- Wilhelm Tell Express0.5 mi
- Hofkirche0.7 mi
- Bourbaki Panorama0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Astoria
Low season | March |
|---|---|
High season | June |
Average price (weeknight) | $340 |
Average price (weekend night) | $309 |
When to book a room at Hotel Astoria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Astoria
FAQs when booking at Hotel Astoria
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See most recommended stays in LucerneGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Zurich |
Distance to airport | 30.6 mi |
Everything you need to know for your stay in Lucerne
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