Service was Exceptional Unreal Restaurant Romantic Great bar and Lounge English a non-issue (if you don't speak French) Very Comfortable
Room was a bit small and shower/tub was quirky but to be expected being used to American Hotels.
Location and ambiance
The bathroom shower
The concierge, Gerard, is a wonderful asset to the hotel. All staff were very friendly [ which is essential ] and efficient.
The room is very compact and the mezzanine bedroom very hot and stuffy with inadequate air-conditioning.
Location in Vieux Lyon.
Hotel does not live up to the expectations raised on the web-site. Our room did not have the level of comfort that one would expect for a four star hotel. Charging 50 euro's for breakfast is expensive.
The extremely helpful, knowledgeable and pleasant staff. The beautiful public spaces.
No listing of available TV channels. No wall bracket for shower, making hands-free use impossible.
I went there for business, so I would have preferred free 24hr internet access.