|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Cribs available, Express check out, Laundry facilities, Parking (free), Pool (indoor)|
|Internet||Internet (free), WiFi (free)|
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Good, 372 reviews across the web
|Price||Price is reasonable. 72% gave positive feedback.|
|Restaurant Prices||79% were |
|Hotel||Hotel is ok. Only 67% positive comments.|
|Room Cleanliness||53% said |
|Breakfast||53% were |
|Hotel Building||Terrible building.|
|Room Size||66% said |
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The only positive on this hotel is that it was in the city I needed it to be in.
Room #1 was GROSS. There was coffee and toothpaste in the bathroom sink and on the counter. Sent to room #2. HAIR in sink. Sent to Room #3. Clean sink. Floor wasn't vacuumed and there was a hair on my 'clean sheets'. GAH!DIRTY. Room #1 was GROSS. There was coffee and toothpaste in the bathroom sink and on the counter. Sent to room #2. HAIR in sink. Sent to Room #3. Clean sink. Floor wasn't vacuumed and there was a hair on my 'clean sheets'. GAH!
in the last year this hotel has gone down in cleanliness and maintenessthe sheets had hairs and so did the bath
hotel rateno freg or microwave in room. not every floor has ice machine.
Bed was very comfortable. Good shower. Both are important to me. Perfect location for my business.
No everything was fine.
The room was big and nice. Beds were comfortable. Breakfast was good Staff was very nice. It was very close to family we were visiting.
Saturday morning not enough room to eat breakfast in the dining room. Had to go elsewhere for breakfast.
This hotel was in a good location, close to Kings Island and the highway.
This hotel was extremely run down. Checking in took us over 1/2 hour because only one person was working. The hot tub/pool area really needed a lot of work. Beds were hard an uncomfortable. Was very happy to leave this hotel.This is one of the worst hotels we have stayed in. You get what you pay for. Run down rooms, understaffed, run down pool area. Rooms were clean, but beds were uncomfortable and being near the highway we heard cars all night. Breakfast was OK, at least they did not run out of food.
Convenient location to expressway, shopping, restaurants, attractions. Comfortable king sized bed, attentive staff.
Hotel wifi was spotty. The manager explained that the bannd width was going to be increased shortly but not during our stay. Carpeting and upholstered furniture was showing wear.This was our 3rd time staying at this hotel and we would stay here gain.
decent place for stay. good location to highway
hair in bed. swingers stay at hotel that night trying to pick up me and wifenice looking place, but room keepers need to check things (bed sheets) better. hair on them. also no clean towels in pool area.
The price until I checked in and they charges me twice.
Yes the person who checked us in was crying the whole time, it was unreal and I hope to never experience anything like this ever again.The insisted on me paying when I prepaid through you. The said they would issue me a letter for my bank when I proved to them that I had paid twice. The situation was surreal. I called you folks and you called them when I was checking in and they still insisted that they would mail me a letter for my bank to remove the charge, You rep told me they were going to mail me a letter also.....very very strange???? your rep said you would email me a credit for my next stay.....still nothing????? the public areas there was filled with smoke and folks smoked everywhere, especially the pool area......it was gagging in there??? The motel clerk was having a breakdown and cried the whole time, she was crying from a previous situation when we arrived. I finally go...
The location close to Kings Island.
The staff were extremely rude. There was a argument between the staff and a guest when we arrived. The hotel was not very clean.Overall the hotel was not what we expected. My fiancé and I were on a weekend trip to Kings Island so luckily we were not at the hotel very long.