I liked the location, in the heart of the sassi and the staff was extremely helpful. I also had a wonderful experience, thanks in part to the hotel. They ordered a taxi to take me to the bus stop in Villa Longhi for the bus to Naples. cosimo torraco, the driver, didn't want to leave me alone at the bus stop which was deserted and waited an entire half hour with me to be sure I wasn't stranded in a suburb with no phone or help. Then he refused a tip! (He didn't speak English and I don't speak Italian.) His concern was very touching.
I thought the bed was unnecessarily narrow and high. There was room for a larger single bed and this was the one thing that could be improved. The bed was like a hospital bed and I felt I might fall off it. That was my only complaint about this wonderful stay.
Hotel Sassi was in the center of the historic part of town, gorgeous views. The rooms were spacious and clean. The staff was kind. The breakfast buffet was beautiful and plentiful. It was a wonderful stay. We have 4 kids, 8, 6, 5, and 4 - it was a fun experience for them to stay in a 'cave'.
No vehicle access, pretty basic facilities.
Excellent position though more details on access by car would be helpful
The location is perfect to explore Matera. Staff is very helpful. The room is unusual because it is partly hewn from a rock
Parking facility. Inform yourself well on how to reach the hotel. You cannot reach the hotel by car. The shower curtain was way tooo small. Aircon was not good enough for the hot summer day