6055 Shelby Oaks Drive, 38134 Memphis, TN, United States +1 901 388 6111
12 miles east of downtown Memphis, this Red Roof is only 4 miles from Agri-Center and 5 miles from Wolfchase Galleria Mall. The Fairgrounds, the Liberty Bowl, and the University of Memphis are all within a 10 minute drive. Have fun at the casinos, Motor Sports Park (just 10 miles), Mud Island (18 miles), or check out Graceland, an easy ½ hour away. This Inn’... More from Red Roof Inn
12 miles east of downtown Memphis, this Red Roof is only 4 miles from Agri-Center and 5 miles from Wolfchase Galleria Mall. The Fairgrounds, the Liberty Bowl, and the University of Memphis are all within a 10 minute drive. Have fun at the casinos, Motor Sports Park (just 10 miles), Mud Island (18 miles), or check out Graceland, an easy ½ hour away. This Inn’s courteous staff ensures guests feel confident, significant, and delighted.
|General||24 hour front desk, Air-conditioned, Cribs available, Non-smoking rooms available, Parking (free)|
|Internet||Internet, WiFi (free)|
Okay, 128 reviews across the web
|Service||89% found the |
|Reception||80% said the |
|Price||Best value. Highly appreciated by 93%.|
|Breakfast||83% found the |
|Beds||62% didn't like the |
|Hotel Building||Building is not very nice. It had 65% negative mentions.|
|Grounds||Grounds are not very nice. It had 56% negative mentions.|
|Noise level||62% thought it was |
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Dec 12 2012 Posted by Tennessean
For what I paid, the room was decent. However, there were stains on the carpet that made me wonder what had happened in the room.
Dec 6 2012 Posted by AllieMarie
This is exactly what i was a looking for. it was safe, clean and had knowledgeable staff. Wifi was free but a bit slow. And there is a Cracker Barrel next door, and an IHOP less than a mile away. The parking lot and balconies are well lit- makes you feel safer. We wanted a really cheap hotel where we wouldn't get assaulted haha. And that's what we got :) Great deal.
Sep 10 2012 Posted by Amomof32012
This is your normal everyday quality hotel. The room has nice and clean. The staff were curteous. We had no complaints with this hotel. Very enjoyable stay!
Dec 26 2011 Posted by Crankysaint
The room was not clean. The hotel staff assured me it was their finest room, which does not bode well for the rest of the facility. There was a stale, half eaten biscuit on the shelf. There was hair on the bathroom floor and in the bath tub. The sink was filthy. The bathroom door looked like it had been kicked in and the crack simply painted over. I have come to expect more out of Red Roof and they really disappointed me this time. I will not be back.
May 1 2010 Posted by Anonymous
This property was exactly what I expected--a clean, very reasonably priced place to sleep. It is some distance from downtown, but that was not an issue as Memphis is relatively easy to travel through.
Sep 11 2008 Posted by Anonymous
1st room we were assigned wasn't cleaned... Feces & hair were on toilet lid. Dirt on floor.. BAD Charged $20.00 for internet connection, was told it was very good... When I tried it I had poor connection to no connection at times.. Speed ran from 5.5 to 18 Mbps... When I complained got run around. Contacted Corporate but as with most people corporate didn't respond but passed off to local manager, from who I only received an offer for 1/2 off on my next stay.. Whoopie I never plan to stay again.I paid for something I didn't receive but was never offered any part of my money back.. Seems once hotel gets your money no way you can recover any reguardless of the lack of service you receive...
May 11 2008 Posted by Anonymous
I initially stayed at this hotel in February while visiting family and had no real problems. However, when I called to check the availability of rooms in March, a staff member took it upon themselves to retrieve the credit card information from my previous visit and make a reservation for me, even though I did not authorize the reservation or the use of my credit card. When I did not appear on the date--again, I had only called to check availability, not book a room--I was charged for the stay. In the past two months, I have spent a great deal of time trying to work this out with both the property office and Red Roof Inn corporate office with no results. Employees at both the local and corporate levels admitted to me that my information was retrieved from my previous stay, even though I never authorized the use of my credit card. I have no idea if I will ever be able to get my money back, even though I did not stay that evening or even make a reservation. Do not stay here unless you wa...
May 5 2008 Posted by Anonymous
My family stayed at the Red Roof Inn in April of 2008. Right off the bat I was not happy with them. We was assured a baby bed when we made our reservation, I was told at check in we would have one brought to our room in 10 minutes. After almost an hour I went back to the office. I was then told they did not have baby beds. I called the travel agency to find out what the deal was, in return the travel agency called the front desk. They was told they would be bringing me one to give them 30 minutes. I waited and still no bed. I have a child who should not be sleeping with anyone else because of the extensive surgeries she has had on both hips. As for the rest the rooms were clean, the janatorial staff was friendly, and it was close to restaurants, stores, and attractions. Good for the price if you don't need a baby bed. Also a fight broke out in the room next to ours, after I called the front desk they responded quickly. Most staff I encountered was friendly despite the baby bed incident...
Apr 18 2008 Posted by Anonymous
The staff was friendly, but appeared to be still learning how the hotel operated. The only real problem my colleague and I experienced was that our card keys would quickly de-magnetize, forcing us to go to the front desk to gain entrance to our rooms. This occured twice late in the evening and once in the late afternoon. However the staff was unfailingly polite and apologetic. Another slight gripe was that the rooms had laptop work stations, as described, but no microwaves or refrigerators. A refrigerator would have been especially handy because of the long hours I put in during my stay. Overall, the facility was clean and well-maintained, and I would stay there again.
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Red Roof Inn Memphis East
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