|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Gift shop, Hot tub, Night club, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Room service, Safe, Ski storage, Storage available, Wheelchair accessible|
|Activities||Bicycle rental, Casino, Fitness center, Game room, Playground, Pool table, Skiing (downhill)|
|Services||Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
Excellent, 579 reviews across the web
|View||93% thought the |
|Room Size||92% thought |
|Grounds||Nice grounds. Appreciated by 88% of guests.|
|Beds||84% said the |
|Hotel||Hotel is great. 80% of the guests liked it.|
|Reception||56% indicated the |
|Service||62% thought the |
|Read all reviews from Booking.com|
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Beautiful and had everything we needed.
Hot tub wasn't mentioned anywhere and we didn't know they have one, I suffer from severe arthritis and that would have been nice to enjoyThe hotel is gorgeous, we checked in and our first room had some minor issues, they moved us to a lakeview room at no charge and solved the issues we were having. Very helpful, Thanks again Amanda. Concert was great had a wonderful time looking forward to the next time we can go.
Great staff --- very friendly and helpfulGreat resort, well worth the price
The beautiful setting.
TV remote.Staff seemed a bit trancey. Otherwise, beautiful views and weather and room made for a fantastic trip.
Location was amazing. I needed a quick mountain getaway since leaving Colorado and this was good for that.
After I checked in, I called down because the bathroom had broken glass on the floor with dirty towels and the mini bar was not working. I had to go to a show I had tickets for but no one ever came to clean the bathroom or anything. Very disappointed.
beautiful room, great views. Very relaxing. The main lobby was beautiful with large fireplaces at each end and overlooking the lake and mountains.
It has a Casino so you are hit with cigarette smoke just inside the front door. Luckily it does not extend into the lobby or rooms.
In the forest. Golf Course
This hotel has seen it's prime... the carpets are dirty and old. Linens, pillows and mattress's are old. It definitely needs to be updated and remodeled. I would not say this is a FIVE STAR property,should be downgraded to 3 or 3 1/2. VERY overpriced!
The view and enjoyed Wendalls lounge and entertainment.
Elevators from parking garage to the casino broke down.Beautiful area and close to Ruidoso to do other things besides gambling.
The lounge and dining are great.
They tried to overcharge for the room, but I had a copy of my confirmation with the original quote and they made the necessary adjustments.They rooms are nice especially with balcony. Not fond of the buffet, but Wendell's dining and lounge is great. The people are nice and friendly will definately go again.
Everything about this place was nice.
Prices were a little bit high as far as the room service and stores there, however the place was very very nice. Still worth it in the end.Awesome place. Will be back.