Sevilla Palace

The hotel offers a rooftop pool with warm water and an amazing sunset view of the city, as well as a heated outdoor pool and a hot tub. Additionally, the hotel provides daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas for the safety and comfort of guests.

Yes, the hotel offers free parking and valet parking for the convenience of guests. However, it's worth noting that during events on Paseo de la Reforma, accessing the parking garage may be challenging due to street closures.

The hotel features a restaurant and a bar/lounge, offering a great breakfast and a pleasant ambiance. Guests can also have food delivered to their accommodation and enjoy coffee from the coffee shop. However, some guests found the breakfast slightly overpriced.

The hotel provides daily housekeeping and enhanced cleaning, ensuring a clean and safe environment for guests. While some guests praised the friendly and accommodating staff, others expressed concerns about the service, particularly at the reception.

The high season at the hotel is in January, while the low season is in May. It's recommended to request a room on the 8th to 10th floor for better Wi-Fi connectivity, as some guests experienced issues with the internet speed on higher floors.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests enjoyed the rooftop pool and hot tub, which offer stunning city views and a relaxing experience.

The hotel's central location was praised by many guests, making it convenient for exploring nearby attractions and accessing public transport.

Some guests reported that noise from neighboring rooms could be heard, so light sleepers may want to consider this when choosing a room.

While the rooftop pool received positive feedback, some guests found the gym to be small and outdated, so it's worth considering if this amenity is important to you.

Several guests mentioned that the hotel is starting to show its age, so those expecting modern furnishings and decor may want to adjust their expectations.

While many guests praised the friendly and helpful staff, a few others reported less positive interactions, so it's worth being aware of potential variability in service.

Guests noted that street closures during events could make accessing the hotel's parking garage difficult, so it's advisable to check for any upcoming events during your stay.

Some guests reported issues with room maintenance, such as leaking toilets and outdated facilities, so it's advisable to check for recent reviews regarding this aspect.

The hotel's proximity to various attractions, restaurants, and public transport options makes it a convenient choice for exploring Mexico City.