|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Cribs available, Express check out, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (outdoor), Safe, Wheelchair accessible|
|Services||Airport shuttle (free), Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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Good, 1,090 reviews across the web
|Hotel||Hotel is nice enough. 75% gave positive feedback.|
|Service||78% found the |
|Price||Price is reasonable. 70% positive comments.|
|Grounds||Pleasant grounds. 72% positive comments.|
|Room Cleanliness||53% said |
|Reception||56% indicated the |
|Service||59% thought the |
|Room||55% said the|
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Better than expected although the surrounding area has a lot of construction, which is no fault of the hotels and probably will lead to a better experience. People were great!
The staff was friendly and helpful . The location was good for what we wanted. The breakfast was enjoyable - variations every morning. We especially enjoyed the happy hour on Wednesday- quite unexpected.
Love the space that's a big suite.
Yes I did not like the carpet too old and has an bad carpet odor smell. They will have to wash or replace the carpet soon.The location of this hotel was very easy to locate. The staff was very friendly they are able to help out when you need assistance. The rooms are spacious big and clean. Just the carpet that's too old, it gives a bad old carpet odor smell which brought this hotel rating at 10 to a 5. We had go buy some air freshner from bath and body and candles to take away the carpet odor smell.
Location and room space
N/AI definitly will be back to this hotel if I need a location near de airport and Doral.Very good restaurants around the hotel, rooms are very spaces and clean. Excellent location.
Very nice a clean hotel. Hotel staff very nice esp. Abdal and Jack. Very comfortable beds and pleasant sheets and pillows.
The stay was booked through Priceline and it seems that there's lack of communication between the two. Originally we felt like 2nd rate customers. But Abdal was so helpful and was able to accommodate our special needs beautifully as we needed 2 beds ThksVery nice and clean hotel, good breakfast even though confusing how to order if not choosing buffet. Good location, convenient shuttle to airport. Poor communication with Priceline.
Worst service ever. Do not stay here.I booked this hotel because it had a shuttle service to Miami airport. I landed Miami late night, called the hotel for the shuttle service, after long time of holding, front lady picked up the phone telling me that shuttle service stopped at 10pm. In their website, it did NOT indicate no shuttle service after 10pm. I had to pay taxi to get to the hotel, which costed me additional $30. The hotel did not reimburse for the taxi. Next day, I realized after check-out I did not find my eye glasses. I called the hotel, explained the situation to the front lady, and she said she did not find anything. Next day, again I called the hotel, explanined the same situation to another front lady, she put me on hold for 30mins!! 30min!! She never returned back to the phone, so I hang up. I called again right after, but the same lady picked up and hand up. She hand up on customer's phone call!! On 3rd day, I called the hotel again. This...
Location very accessible to expressway and mall
Rooms were not cleaned properly.had to change rooms as the first room had floater pieces in the bowl , staff was unhelpful, back door exit could be opened without a room key, Two individuals were staying as much as we asked only 1 wash rag was providedThis hotel was ok, definitely not the nicest. If it is that room cleanliness and staff courtesy does not matter to you it is workable as the location is decent and convenient enough.
Easy check-in, check-out
no concernsclean, convenient location if you need to be in Doral
Carpet in the room was worn, not enough electrical outlets by the bed, keycard NEVER worked. The staff kept giving the excuse that if I walk through a store security it was stripping the card. But every time I went to my room, I had to come back & get newNice for the price, but wouldn't have paid full price. Got a deal on priceline. Nice, safe area.
good location,clean room,fast check-in/out
noI would stay over and good location to everything