Location, travel time to area attractions, and staff.
Reservations was mess up we had reserve 2 queen beds, but got a king room. Hotel was book for the night the staff when out of their way to get us in the right room.
Location to interstate and grocery store was great.
We were given a handicap room, which had a roll in shower with a curtain and shower chair. Being a non-handicap couple, I was disappointed when we were unable to move to a room with a tub. I asked for a discount but the lady at the front desk said she could not provide me one since I booked though an outside source.
Clean, quiet, extremely comfortable, and exactly what it was promised to be. Everyone from the front desk to the housekeeping staff was helpful and friendly. Nice little snack shop came in handy with my late check in. Forgotten toiletries were also available at the shop. I ate twice at the bistro and the food was great. Healthy options available there. Overall, a wonderful experience.
I liked the rooms had king size beds with sofa beds available. The room was clean and the beds were comfortable. Check out was at noon so that was great! Overall it was great stay with no issues at all.
My only complaint and it's very small was upon arrival at check in I had to wait while the front desk was explaining some procedure to another employee. I guess whatever he had to tell her couldn't wait, but i would have appreciated being checked in first and have the employee wait instead. Again not a big deal but worth mentioning.
Plus, the hotel is perfectly set up for business travelers. The kiosk for printing out airline boarding passes in under 1 minute was fabulous. The little "store" which stocks goodies to munch, toiletries one may have forgotten, and the bar/restaurant that is very accessible is one of the best things about this hotel. Rooms are nicely set up as well. would highly recommend it for business travelers.