Nairobi Serena Hotel

Kenyatta Avenue / Processional Way, Nairobi, Kenya
+254 202 822 000


Overall guest ratings

8.7/10 Excellent
Based on 266 reviews
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Review highlights

  • 10.0
  • 10.0
  • 9.6
  • 6.1

Good to know

  • Great reception
  • Friendly service
  • Clean rooms
  • Great hotel security


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    Nairobi Serena Hotel is in the heart of Nairobi, walking distance from Central Park and Uhuru Park. This 5-star hotel is within close proximity of Teleposta Towers and Kenyatta Mausoleum.


    Make yourself at home in one of the 183 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare.


    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a poolside bar, or a swim-up bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    • Free Wi-Fi
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free parking
    • Steam room
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