Nairobi Serena Hotel

5 stars
Tue 2/10
-
Wed 2/11
1 room, 2 guests
Deals from
$299
/Cheapest rate per night
Room type
Provider
Nightly total
Executive room, bed type unknown
$299
Executive room, bed type unknown
$341
Executive room, bed type unknown
$356
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Nairobi, Nairobi Serena Hotel is within walking distance of Nairobi NV Park and offers a Jacuzzi, an outdoor pool and free Wi-Fi. It has a spa and wellness center, as well as massage services, a sauna and a hair salon.

This sophisticated hotel offers a fitness center, a coffee bar and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.

All the contemporary rooms at Nairobi Serena Hotel provide a mini bar, plus all the essentials for an enjoyable stay.

Those staying at the hotel can relax at the in-house bar, ideally based for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace. A wide choice of cafés and restaurants are also found in close proximity to the property.

Nairobi Serena Hotel is within a 30-minute walk of Nairobi Railway Station. NSSF City Center and Kenya Institute of Management-Nairobi are a brief walk away.

9.3
Wonderful rating
Based on 356 verified guest reviews

Latest deals for Nairobi Serena Hotel

Tue 2/10
Wed 2/11
Type of stay
Booking link
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Nairobi Serena Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

General

  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Toilet with grab rails
  • Upper floors accessible by elevator

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)
  • Playground

Outdoor

  • Outdoor fireplace
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beauty salon
  • Shopping

Fitness

  • Fitness center

Reviews of Nairobi Serena Hotel

9.3
Wonderful
356 verified ratings
Wonderful
222
Very good
71
Good
36
Okay
12
Fair
7
Mediocre
4
Poor
4

Summary of reviews

Guests say
Guests generally enjoyed their stay, highlighting the excellent service, cleanliness, and great amenities like the gym and spa. However, some expressed dissatisfaction with the restaurant service and the value for price, particularly regarding policies that affected families with children.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location8.5 out of 10
Atmosphere8 out of 10
Amenities7.5 out of 10
Value for Price3.5 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a dr...
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Location

Kenyatta Avenue, Po Box 46302, Nairobi

What's nearby

  • Central Park352 yd
  • National Museums of Kenya-Nairobi Gallery435 yd
  • Regency Palms Casino0.3 mi
  • Teleposta Towers0.3 mi
  • RKL Casino0.4 mi
  • Kenyatta Mausoleum0.4 mi
  • Nairobi NV Park0.4 mi
  • City Hall0.5 mi
  • Kenyatta International Conference Centre0.6 mi
  • The Nairobi Hospital0.9 mi
  • Nairobi National Museum0.9 mi
  • Nairobi Railway Station1 mi

Policies

Check-in/Check-out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Nairobi Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
June
$203
$226
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 26% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Nairobi Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Nairobi Serena Hotel

  • If you’re after a cheap room at Nairobi Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Nairobi Serena Hotel, plan to stay on a Wednesday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Nairobi Serena Hotel was booked for on KAYAK in the last 2 weeks was $221, while the most expensive was $276.
  • How long should you stay at Nairobi Serena Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Nairobi Serena Hotel

  • Where is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in Downtown, 0.6 miles from the center of Nairobi. Central Park is the closest landmark to Nairobi Serena Hotel.

  • When is check-in time and check-out time at Nairobi Serena Hotel?

    Check-in time is 12:00 PM and check-out time is 10:00 AM at Nairobi Serena Hotel.

  • Does Nairobi Serena Hotel offer free Wi-Fi?

    Yes, Nairobi Serena Hotel offers free Wi-Fi.

  • Does Nairobi Serena Hotel offer free parking?

    Yes, Nairobi Serena Hotel offers free parking.

  • How far is Nairobi Serena Hotel from the airport?

    Nairobi Serena Hotel is 2.4 miles from Nairobi Wilson. Nairobi Serena Hotel is 8.2 miles from Nairobi Jomo Kenyatta Intl.

  • Does Nairobi Serena Hotel have a pool?

    Yes, Nairobi Serena Hotel has a pool onsite.

  • How does KAYAK find such great Nairobi Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Nairobi Serena Hotel in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Nairobi Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Nairobi Serena Hotel.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

9.0
0.6 mi
Nairobi Wilson
2.4 mi