Situated in Nairobi, Nairobi Serena Hotel is within walking distance of Nairobi NV Park and offers a Jacuzzi, an outdoor pool and free Wi-Fi. It has a spa and wellness center, as well as massage services, a sauna and a hair salon.
This sophisticated hotel offers a fitness center, a coffee bar and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
All the contemporary rooms at Nairobi Serena Hotel provide a mini bar, plus all the essentials for an enjoyable stay.
Those staying at the hotel can relax at the in-house bar, ideally based for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace. A wide choice of cafés and restaurants are also found in close proximity to the property.
Nairobi Serena Hotel is within a 30-minute walk of Nairobi Railway Station. NSSF City Center and Kenya Institute of Management-Nairobi are a brief walk away.
General
Services and conveniences
Dining
Basics
Bathroom
Pool and spa
Laundry
Family friendly
Accessibility and suitability
Parking and transportation
Bedroom
Media and entertainment
Outdoor
Workspace
Things to do
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Nairobi Serena Hotel?
You can expect excellent quality mattresses and pillows, providing a wonderful sleeping experience.
Is parking available at Nairobi Serena Hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at Nairobi Serena Hotel?
The hotel offers delicious food, with a great breakfast buffet and a variety of healthy options.
What can I expect in terms of cleanliness at Nairobi Serena Hotel?
The hotel is very clean, with a caring staff and excellent housekeeping team.
What is the best time to visit Nairobi Serena Hotel?
The high season is in November, offering a great time to experience the hotel's facilities and explore Nairobi and its surrounding areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Garden Room
If you prefer a quieter environment, consider requesting a garden room to avoid potential noise from the city center.
Explore Nearby Attractions
Take advantage of the hotel's central location by visiting nearby attractions such as Central Park, Kenyatta Mausoleum, and the Kenya National Theatre, all within walking distance.
Consider Room Service for Late Arrivals
If you arrive late, take advantage of the room service, as the restaurant may be closed, ensuring you can still enjoy a meal.
Check Wi-Fi Strength
Some guests mentioned that the Wi-Fi signal could be weak in certain areas of the hotel, so it's advisable to check the signal strength upon arrival, especially if you rely on a strong internet connection.
Request a Room with a View
Guests have praised the beautiful views from certain rooms, so consider requesting a room with a garden or landmark view for an enhanced experience.
Be Mindful of Renovations
Some guests experienced disturbances due to ongoing renovations, so it may be helpful to inquire about the status of any renovations during your stay.
Utilize the Spa and Wellness Center
Take advantage of the hotel's spa and wellness facilities, including the sauna, hot tub, and massage services, for a relaxing and rejuvenating experience.
Consider Booking a Garden View Room
For a serene and picturesque experience, consider booking a room with a garden view to enjoy the lush surroundings and a peaceful ambiance.
Plan Business Meetings
If you're traveling for business, consider utilizing the hotel's business center and meeting facilities, and take the opportunity to explore nearby attractions for a productive and enjoyable trip.
Check for In-Room Amenities
Some guests found certain in-room extras to be overpriced, so it's advisable to review the pricing of additional services and amenities before making use of them.
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | June |
Average price (weeknight) | $259 |
Average price (weekend night) | $228 |
Value for money | 8.6 |
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Distance to city center | 0.6 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 2.4 mi |