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Nairobi Serena Hotel
5 stars

Nairobi Serena Hotel

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya
Nairobi, Kenya
See location+254 202 822 000
From
$166
Cheapest

rate per night

8.8
Great
based on 294 reviews
294 reviews
Room type
Provider
Nightly total
Deluxe room, bed type unknown
Deluxe room, bed type unknown
Deluxe room, bed type unknown

Photos of Nairobi Serena Hotel

About Nairobi Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free

Situated in Nairobi, Nairobi Serena Hotel is within walking distance of Nairobi NV Park and offers a Jacuzzi, an outdoor pool and free Wi-Fi. It has a spa and wellness center, as well as massage services, a sauna and a hair salon.

This sophisticated hotel offers a fitness center, a coffee bar and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.

All the contemporary rooms at Nairobi Serena Hotel provide a mini bar, plus all the essentials for an enjoyable stay.

Those staying at the hotel can relax at the in-house bar, ideally based for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace. A wide choice of cafés and restaurants are also found in close proximity to the property.

Nairobi Serena Hotel is within a 30-minute walk of Nairobi Railway Station. NSSF City Center and Kenya Institute of Management-Nairobi are a brief walk away.

Latest deals for Nairobi Serena Hotel

Mon 10/14
Tue 10/15
Queen room, bed type unknown
$240
per night
Double room, bed type unknown
$418
per night
King room, bed type unknown
$330
per night
King room, bed type unknown
$348
per night
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Nairobi Serena Hotel

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Upper floors accessible by elevator

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center

Reviews of Nairobi Serena Hotel

8.8
Very good294 verified reviews
Pros +
Cons -

Show reviews that mention

Filters

7.7Good
Anonymous, Dec 2019

Pros. It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a drink and chill-out. Being a favorite place for governmental events so the level of security is high which is an important aspect in Nairobi. Rooms: 7/10 spacious, well furnished, comfortable beds, OK amenities Location: 8/10 it is hard to recognize or hail a taxi so your best option is Uber Internet: free & stable Breakfast: 8/10 wide variety and delicious cheese platter Service: 8/10 friendly and professional staff Value: 7/10 hotels are generally overpriced in Nairobi but Serena is on the expensive side P.S On Fridays they have a sea food all-you-can-eat buffet… don’t miss it

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the beds at Nairobi Serena Hotel?

You can expect excellent quality mattresses and pillows, providing a wonderful sleeping experience.

Is parking available at Nairobi Serena Hotel?

Yes, the hotel offers free parking for guests.

How is the food quality at Nairobi Serena Hotel?

The hotel offers delicious food, with a great breakfast buffet and a variety of healthy options.

What can I expect in terms of cleanliness at Nairobi Serena Hotel?

The hotel is very clean, with a caring staff and excellent housekeeping team.

What is the best time to visit Nairobi Serena Hotel?

The high season is in November, offering a great time to experience the hotel's facilities and explore Nairobi and its surrounding areas.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Garden Room

If you prefer a quieter environment, consider requesting a garden room to avoid potential noise from the city center.

Explore Nearby Attractions

Take advantage of the hotel's central location by visiting nearby attractions such as Central Park, Kenyatta Mausoleum, and the Kenya National Theatre, all within walking distance.

Consider Room Service for Late Arrivals

If you arrive late, take advantage of the room service, as the restaurant may be closed, ensuring you can still enjoy a meal.

Check Wi-Fi Strength

Some guests mentioned that the Wi-Fi signal could be weak in certain areas of the hotel, so it's advisable to check the signal strength upon arrival, especially if you rely on a strong internet connection.

Request a Room with a View

Guests have praised the beautiful views from certain rooms, so consider requesting a room with a garden or landmark view for an enhanced experience.

Be Mindful of Renovations

Some guests experienced disturbances due to ongoing renovations, so it may be helpful to inquire about the status of any renovations during your stay.

Utilize the Spa and Wellness Center

Take advantage of the hotel's spa and wellness facilities, including the sauna, hot tub, and massage services, for a relaxing and rejuvenating experience.

Consider Booking a Garden View Room

For a serene and picturesque experience, consider booking a room with a garden view to enjoy the lush surroundings and a peaceful ambiance.

Plan Business Meetings

If you're traveling for business, consider utilizing the hotel's business center and meeting facilities, and take the opportunity to explore nearby attractions for a productive and enjoyable trip.

Check for In-Room Amenities

Some guests found certain in-room extras to be overpriced, so it's advisable to review the pricing of additional services and amenities before making use of them.

Location

Kenyatta Avenue, Po Box 46302, Nairobi

What's nearby

  • Central Park381 yd
  • Teleposta Towers0.3 mi
  • Kenyatta Mausoleum0.4 mi
  • City Market0.5 mi
  • Jeevanjee Gardens0.5 mi
  • Kenyatta International Conference Centre0.6 mi
  • Kenya National Theatre0.6 mi
  • Times Tower0.7 mi
  • Kenya Railway Museum0.7 mi
  • National Archives0.8 mi
  • Nairobi National Museum0.9 mi
  • Arboretum1.2 mi

Policies

Check-in/Check-out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Nairobi Serena Hotel

Low season

April

High season

August

Average price (weeknight)

$232

Average price (weekend night)

$194
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 16% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Nairobi Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Nairobi Serena Hotel

  • If you’re after a cheap room at Nairobi Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Nairobi Serena Hotel, plan to stay on a Thursday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at Nairobi Serena Hotel was booked for on KAYAK in the last 2 weeks was $235, while the most expensive was $235.
  • How long should you stay at Nairobi Serena Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Nairobi Serena Hotel

  • Where is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302, 0.6 miles from the center of Nairobi. Central Park is the closest landmark to Nairobi Serena Hotel.

  • When is check-in time and check-out time at Nairobi Serena Hotel?

    Check-in time is 12:00 PM and check-out time is 10:00 AM at Nairobi Serena Hotel.

  • Does Nairobi Serena Hotel offer free Wi-Fi?

    Yes, Nairobi Serena Hotel offers free Wi-Fi.

  • Does Nairobi Serena Hotel offer free parking?

    Yes, Nairobi Serena Hotel offers free parking.

  • How far is Nairobi Serena Hotel from the airport?

    Nairobi Serena Hotel is 2.3 miles from Nairobi Wilson. Nairobi Serena Hotel is 8.6 miles from Nairobi Jomo Kenyatta Intl.

  • Does Nairobi Serena Hotel have a pool?

    Yes, Nairobi Serena Hotel has a pool onsite.

  • How does KAYAK find such great Nairobi Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Nairobi Serena Hotel in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Nairobi Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Nairobi Serena Hotel.

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