Mara Serena Safari Lodge

Guests have praised the food at Mara Serena Safari Lodge, highlighting the great views and excellent customer service. While some have mentioned that the food could be better with more diverse options, overall, the food is considered to be really good.

The rooms and beds at Mara Serena Safari Lodge have been described as most comfortable by guests, providing a relaxing experience amidst the wild. However, some guests have mentioned that the rooms could use renovation and are on the smaller side.

Mara Serena Safari Lodge offers free parking for guests, making it convenient for those traveling with their own vehicles. Additionally, the lodge provides an airport shuttle service for a surcharge.

The high season at Mara Serena Safari Lodge is in September, offering an ideal time for visitors to experience the magic of the Mara. However, the lodge is also open during the low season in December.

Mara Serena Safari Lodge offers a uniquely designed property with a lovely view of the plains and facilities that include a well-equipped gym with a great view. Guests have also highlighted the exceptional communal areas and stunning views from both the rooms and communal areas.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Masai Mara Reserve comes highly recommended.

The high season in September offers the best opportunity for game viewing in the Masai Mara Reserve, according to guest feedback.

Some guests noted that room sizes varied, and a few mentioned that the rooms were on the smaller side. Consider this when selecting a room to ensure it meets your space preferences.

Guests highlighted the excellent game drives and the proximity to wildlife. It's recommended to take advantage of the game drives offered by the hotel for an unforgettable experience.

Some guests mentioned that certain services, such as game drives, were not included in the initial booking and incurred additional charges. It's advisable to inquire about any potential extra costs for activities upon arrival.

While some guests praised the food, others mentioned limited options, especially in terms of protein choices. Consider exploring dining alternatives outside the hotel for a diverse culinary experience.

Despite some discrepancies in guest experiences, it's advisable to confirm the availability of air conditioning in the room, especially if it's a crucial factor for your comfort.

Some guests encountered issues regarding park fees and game ride bookings. It's recommended to clarify all details related to park fees and game drives with the hotel staff to avoid any misunderstandings.

Guests appreciated the cool African architecture of the property. Take the time to explore and appreciate the unique design elements during your stay.

Many guests enjoyed the proximity to wildlife, including sightings from the hotel. Be prepared to witness wildlife right from the property and embrace this unique aspect of the experience.