Crystal Inn - Neptune

The pool is well-maintained and clean, providing a great place to relax during your stay.

Some guests mentioned concerns about the cleanliness of the hallways and carpets, but the rooms are generally clean and comfortable.

The hotel offers spacious rooms at a great price, a clean outdoor pool, and friendly staff who go out of their way to make your stay comfortable.

The hotel provides comfortable and spacious rooms, making it a suitable choice for families. However, some guests mentioned concerns about the cleanliness of certain areas.

The hotel is a great choice for a visit in May during the high season, offering comfortable rooms and a convenient location near the beach and other establishments.

Some guests recommended requesting a room on the first floor for easy access and a patio for smokers, as well as to avoid potential issues with the hallways and to enjoy a more comfortable stay.

The hotel's proximity to Asbury Park beach and other business establishments was highlighted as a major advantage, making it convenient for guests to access various amenities and attractions in the area.

Guests appreciated the friendly and accommodating staff, particularly mentioning specific individuals who provided exceptional service, creating a positive and welcoming atmosphere.

Several guests expressed concerns about the cleanliness of the hotel, including issues with the smell in the hallways, the presence of bugs in rooms, and the need for updates and renovations to improve overall hygiene.

While some guests found the rooms spacious and clean, others mentioned discomfort related to the softness of the beds, the lack of headboards, and the dated nature of the accommodations, indicating a need for potential room upgrades.

Some guests noted that the hotel was quiet and convenient for a peaceful stay, while others mentioned disturbances such as loud music, yelling in hallways, and a strong smell of smoke in certain areas.

Feedback on the breakfast was mixed, with some guests finding the selection limited to cold cereal and coffee, while others appreciated the inclusive breakfast offering.

Issues with appliances not being plugged in, the lack of available amenities such as butter and cream cheese for breakfast, and concerns about the pool area being used for alcohol consumption were mentioned, indicating a need for improved maintenance and management of facilities.

Several guests expressed dissatisfaction with the overall value for the price paid, citing concerns about the quality of amenities, the condition of the rooms, and the level of service provided.

Multiple guests mentioned encountering strong smells of smoke and marijuana in the hallways, which affected their overall experience, suggesting a need for better enforcement of non-smoking policies and improved ventilation.