|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Express check out, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (outdoor), Safe, Wheelchair accessible|
|Services||Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed|
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Good, 32 reviews across the web
|Service||100% found the |
|Breakfast||85% found the |
|Hotel Cleanliness||100% thought |
|Reception||100% said the |
|Location||Location is great. Appreciated by 83%.|
|Hotel Building||Acceptable building. Only 60% had positive things to say about it.|
|Beds||60% didn't like the |
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The friendly staff was the most enjoyable part of the stay. The VERY comfortable beds were a close 2nd. We stay in hotel's 3-6 nights per week and I would rate this hotel as good as any 3 star out there. Best beds in ENTIRE Lafayette area.
If your GPS gets you lost, call the friendly staff and they will direct you. It can be a little hard to find but that's not their fault!We stay in hotels 3-6 nights per week. We normally stay in 3 or 4 star hotels and I would think this Holiday Inn is among the 3 -3.5 and better than some we've stayed at around the Southeast. The friendly staff, clean and VERY Comfortable beds as well as the complimentary evening light meal and beverages makes this our ONLY stay place in New Iberia (entire Lafayette area) when we are in this region. Stay once and they know you by names the next time! And being able to get the priceline negotiator price makes it an Easy Choice!
When I checked in the first room I got had an unflushed toilet....someone had used that toilet... it was disgusting. This represents badly for all concerned. Bad for priceline, bad for Holiday Inn Express, bad for this part of Louisiana.Not sure I would stay here again. Unfinished business in the bathroom of a hotel room, nasty. No place to eat. Skip this exit entirely.
The beds are very comfortable! Cleaning staff is considerate, the front staff treats us like family and lady that makes breakfast does an amazing job at keeping a fresh spread. They call us by name, and that feels good to someone working on the road.
If there was anything bad to say, it would be that at times some front desk staff (not all) makes comments about us paying thru 3rd party so they 'can't let us have' a king room. But most of the time that hasn't been a problem.The beds are very comfortable. The evening presentation (Mon.-Thurs.) of a light meal as well as wine & beer (even a local beer) is one of the best I've seen. The entire staff is friendly. The rooms are very clean as well as the common areas. I would say this hotel should be rated a 3 star. We stay here about 3 times per month. My only complaint would be - when they find out you've booked and paid for room thru Priceline, most of the time they aren't willing to allow y...
Handicap parking could be closer to door.
It was very clean and quiet. Breakfast was tasty and hot. Lots of variety. The pool was small but, it was very clean. I loved the room. Bed was comfortable and soft and the pillows were awesome.The hotel is kind of tucked away from the highway so I had to call to get help getting there. The staff knew right away how to get me there. When we arrived it was a quick and simple check in and we were able to come and go. It was very nice.
Hotel staff was the nicest I've seen in a long time
NoEverything was great
The free breakfast. The room was clean. The extra pillows were nice.
Our room faced the highway so it was rather noisy.
breakfast, comfortable bed, flat screen TV, microwave and mini fridge
The signal on Wi-Fi needs to be stronger, my service was cutting off during use.If you have to stay in New Iberia, this place is the best.
I was very please with my stay. It was very nice and the staff was wonderful. It was also very clean. The room was quiet you did not hear people in the other room.
Location was good, pool was nice, breakfast was good.
Bad policy regarding investigating noise complaints.At 2:30 am we recieved a call to our room from the front desk regarding a noise complaint. He woke us from a sound sleep and we were very upset. Clearly we were not making the noise and it was bad policay for him to call. It was rude and lazy on his part and we will not be staying at this location again if that if waking people from a sound sleep is how they investigate noise complaints.