With a stay at Point Plaza Suites at City Center, you'll be centrally located in Newport News, convenient to Hampton Roads Iceplex and Virginia Living Museum. This hotel is within close proximity of John B. Todd Stadium and Riverside Medical Center.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Planning an event in Newport News? This hotel has 10,800 square feet (1 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Great swimming pool, big bathroom, pretty good breakfast, friendly staff.
Upon arrival, hair on the bathroom floor, pair of socks on the floor near TV. Room just not very clean and very old fixtures. Bathroom drain very slow.
The ciculation in the pool area
Not impressed- I had booked a king size room- I arrived to a room with 2 double beds. When I asked the hostess- she said they were sold out. Well that's funny- because when I made my reservations- you weren't sold out. Staff was unprofessional Sat evening
Check in is 3pm. I arrived at 4:45pm to be told my room was still not ready- I had to wait another 30 minutes for my room! Explanation was they were full... No apology for the inconvenience just excuses...
The staff were friendly, and the room was adequate.
None of the lamps in the room had light bulbs, so the only source of light was the overhead lighting, and the air conditioning struggled to cool the room.
Courteous staff, theater room
Room smelled, various items in need of Repair
Clean, quiet, full kitchen, great shower
No breakfast, tiny bathroom
They did not have a lot of towels for the pool or the room, we had kids and they loved that pool but they were out of towels.
They did not have enough towels
Staff was very friendly and polite. Exterior suites were very spacious with living room, kitchenette and sizable bedroom.
Exterior suites were out dated and worn. Cigarette burns in the bedding. Felt like I needed to spray every surface with Lysol, including the bedding. Lobby smelled like urine and hallways like body odor.
Nothing. It was horrible and I a
I didn't like the location, the staff, the other guests, the size of the hotel. I didn't like people yelling profanity @ 3 am and slamming doors. Also I didn't have a good check in experience.
The location was great for being close to VA Beach and Williamsburg. The staff was great. The room was clean.
The pool was dirty looking and the outside area of the hotel was dirty. The outside stairwells smelled.
Location and responsive
The breakfast, a couple things were messed up but was replaced or taken care of
Room was spacious with a nice sized mini fridge.
The sheets had a hole in them and so did one of the walls. The breakfast was inadequate & they didn't have standard items such as blankets or toiletries for guests who forgot items like toothpaste/deodorant. I will not stay at this hotel again.
It is convenient for our destination in Newport News.
This is our second stay there when the key card didn't work.
The shower was nice and strong.
Bait and switch move....said had kings size bed available of course at check in only double rooms available. Worst beds I ever slept in. Hard as the floor. Super cheap mattresses, might as well stayed in a dump cheap motel for less money.
The room was good I loved the stay...
I didn't like the fact the maid was n the room without me noin in wend I was not there
Staff was nice, locations was good, price was good
This was not a 3 star hotel. Rooms where dirty. Lock did not work. Pool was freezing
Close to highway. .
Staff was quite rude about the room. Was told 4 or more times about being kicked out of room without refund. Couldnt get an answer from staff about things I left in the room. After making a reaervation was told when I showed up that they dont have a room.
little hot water
It was fairly clean and the room had a good work station. Quit.
Ah...staff was not friendly. Location...it's in the hood.
The thing that I liked best about my stay is that is was only one night!!!
Price and availability of King Size Room. Nice bathroom and great toiletries!
The bedding didn't appear the freshest (there was a stain on the sheet) but otherwise great.
The location is very close to the freeway used most during the trip
This hotel is billed as a 3 star hotel and it is NOT.
Friendliness and comfortableness
You couldn't take your free breakfast back to your room.
I made the reservations but two other parties were responsible for their own rooms. All rooms were charged to my account and am still waiting for the one to be removed from my account. The other is sending me a check to cover the cost of their room.
The staff, very friendly and helpful. The location was great, on/off easy to the freeway.
The rooms were more like a 1 1/2 star. I have stayed in 2 stars that were better. Our original room the ac went out so they moved us. In our 2nd room we had ants.
this is a two star motel. not a three star hotel
This hotel is definitely dated...but I liked the décor! Beautiful scrolling fixtures and wall paper. They are having problems with the room keys not working and that was a pain. Yes, I would stay here again as long as the key issue gets fixed.
The key issue..
There was a strong cigarette smell in our room even though our floor was non-smoking, but we were moved to an upgrade the next night.
It has smoking floors. Not very environmentally friendly. We had problems with the keycard. They had to be replaced a few times. We were traveling with my sister and her husband and twice she was given a room that was already occupied.
This was not much better than a red roof inn. It was old, stuffy, smelly. The pool looked decent though. The breakfast was terrible.
DVD player in room. Good breakfast. Great staff.
Room and hotel itself updating to match its 3 star rating. Felt like o was stepping back into the early 90s (unless that's the look they're going for?). Not happy the pool was closed indefinitely but no indication of this at check-in.