Niagara Crossing Hotel and Spa

Guests can enjoy a blend of comfort and elegance, a safe haven spa, and a picturesque event space. The hotel is located in a fascinating town with historical significance and eclectic restaurants and shops.

Some guests mentioned noisy heaters, older bathrooms, and the lack of mini fridges in rooms. Additionally, there were comments about dated rooms and the need for a revamp.

The spa offers incredibly soothing treatments like facial services, body wraps, massage therapy, manicures, pedicures, and a full-service hair salon. Guests should plan their trip accordingly as the spa is available by appointment only.

The hotel offers a nice Continental breakfast, and guests can enjoy a good selection of hot and cold items, as well as great coffee.

Some guests mentioned clean and comfortable rooms, while others noted sticky floors in the bathroom and the need for better attention to cleaning, especially in the rooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.

The spa at the hotel is by appointment only, so guests should plan and book their treatments ahead of time to ensure availability.

Take some time to explore the town of Lewiston, which has a rich history and offers eclectic restaurants and retail shops beyond the famous Niagara Falls.

Some guests reported noise disturbances from events or neighboring rooms, so light sleepers may want to inquire about quieter room options or bring earplugs.

While some guests appreciated the spacious and clean rooms, others noted the absence of mini fridges and mentioned stained carpets, so it's advisable to confirm the availability of specific amenities before booking.

Some guests were surprised by additional destination fees charged at check-in, so it's recommended to inquire about any potential extra costs beforehand.

Many guests praised the included breakfast, with a variety of hot and cold items, making it a convenient and enjoyable start to the day.

Limited parking availability was mentioned by some guests, so it's advisable to consider parking arrangements in advance, especially during peak seasons.

The hotel offers a beautiful event space that can be rented for various occasions, making it a picturesque venue for weddings, corporate events, or formal gatherings.

Numerous guests highlighted the helpful and friendly nature of the staff, so don't hesitate to seek recommendations or assistance during your stay.