Regency Inn Norco

The hotel is conveniently located near Kaiser Permanente Hospital Riverside, which is approximately 5.3 miles away.

Guests have mentioned that the beds are comfortable and provide a good night's sleep.

While some guests have mentioned rude front desk staff, others have praised the nice and helpful staff members.

Guests have had mixed experiences with room cleanliness, with some mentioning clean and comfortable rooms, while others have reported old and poor room conditions.

Yes, the hotel offers free parking for the convenience of guests.

Some guests reported issues with room amenities such as broken refrigerators, non-functional TVs, and dirty or outdated furnishings. It may be beneficial to inquire about the condition of specific rooms or request a room inspection before finalizing your choice.

Several guests mentioned cleanliness issues, including dirty sheets, moldy food left in the microwave, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.

Some guests experienced non-functional amenities such as broken refrigerators, malfunctioning air conditioning, and TVs that did not work. Prior to settling in, it's recommended to ensure that all essential amenities are in working order.

A few guests noted noise disturbances, including loud air conditioning units and disruptive gardening activities in the morning. If sensitive to noise, it may be helpful to request a quiet room or bring earplugs for a more peaceful stay.

Guests who requested specific room features, such as a king-sized bed or a room with a view, did not always receive their preferred accommodations. To avoid disappointment, it's advisable to confirm special requests directly with the hotel in advance.

Some guests reported a lack of housekeeping during their stay, leading to unclean rooms and a shortage of essential supplies like towels and toilet paper. It's recommended to clarify the frequency of housekeeping services upon check-in.

Several guests expressed discomfort with the hotel's security measures, including the presence of bulletproof glass at the lobby and a general feeling of unease. Prior to booking, it may be beneficial to inquire about the hotel's security protocols for reassurance.

Feedback regarding staff interactions varied, with some guests praising the friendly and helpful demeanor of certain employees, while others encountered rude or unaccommodating behavior. It's advisable to approach staff with any concerns and seek assistance from management if necessary.

While the hotel offers amenities such as a spa and wellness center, outdoor pool, and golf and horse riding opportunities nearby, it's important to manage expectations regarding the condition and availability of these facilities based on recent guest feedback.

The hotel's proximity to Kaiser Permanente Hospital Riverside may be beneficial for guests seeking easy access to medical services, especially during the low season in November.