|General||Air-conditioned, Complimentary breakfast, Laundry facilities, Parking (free), Pool (outdoor)|
Good, 53 reviews across the web
|Location||Location is great. Appreciated by 86%.|
|Breakfast||87% found the |
|Service||87% found the |
|Reception||86% said the |
|Hotel||Hotel is ok. Only 69% positive comments.|
|Room Cleanliness||60% said |
|Beds||54% didn't like the |
|Hotel Building||Building is not very nice.|
|Room Size||71% said |
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The staff was very nice.
There were 3 different street numbers listed for the same hotel. It was confusing even for my GPS.
location was perfect for exploring New River Gorge!Hotel staff was very friendly and helpful. Location was perfect for exploring New River Gorge. Room was clean & well taken care of. I would recommend this hotel to both business & pleasure.
Good location, nice room.
No indoor pool or hot tub.Very pleased with the room and everything else.
It was clean, fairly new building.
The outdoor pool is not connected to the hotel. It is sitting in the back of the parking lot. Ice machine was not working.There is not many options in Oak Hill, WV. But this was a new hotel, seemed like the best one around. Very convenient to White Water Rafting.
The continental breakfast was much better than most that we have stayed at and highway noise wasn't too bad. I would still recommend earplugs on the front side of the motel, though.
The outdoor 'heated' pool was NOT heated. Our children did not stay in there very long and they were quite disappointed at not being able to enjoy the pool. Room air conditioners were very noisy and room temps were impossible to regulate.If I had children with me, I wouldn't stay here as the pool was very cold. Rooms are small, too. Motel was very clean and conveniently located to shopping. Parking space was limited because of some storage containers on one side of the motel. There were no bedbugs. Motel needs at least two elevators. One elevator is very inconvenient when all or most of the rooms are taken. Continental breakfast area is not big enough to accommodate the guests. Hotel staff was friendly and did a good job. We didn't access or try to access intern...
The location to our destination, Boy Scout Jamboree, was great. It was conveniently located close to restaurants and convenience stores.
The housekeeping was not attentive, they missed cleaning our room the first day.The Comfort Inn-New River, 2.5 star, was priced higher than my hotel in Washington DC, 3.5 star hotel. The reason for the rate was due to the Hotel's location to the National Boy Scout Jamboree event, which occured 12 miles away. The hotel staff exhibited warm southern hospitality. The late night front desk lady remembered me from check in and seemed genuinely pleased to see me a few days later when we saw each other and said, 'Hello'. She was also helpful in providing directions to their location. The hotel offered free parking and wifi. The swimming pool in back was an after thought and not well marked. The wooden fence around it looked like storage at first. The common areas were clean and tidy. The complimentary break...
The front desk staff were very friendly and accomodating.the breakfast was wonderful.
The hair dryer in our room did not work properly. Upon check out I mentioned this but they did not offer any reduction in room charge.
Refrigerator, microwave and coffee in room. Nice TV and bed. Very clean and quiet.
Bathroom layout was somewhat strange, but still nice. Hot breakfast was OK but could be upgraded.Would definitely stay here again.