Rent a Subaru in Oakland

We booked for 12pm pickup and showed up at 12pm. They close at 12pm on Saturday. We were not able to get the car. Called Hertz and they said it was our fault for not checking the hours. Hours were not listed in the booking confirmation.

10.0 Wonderful

Jan 2022

Car was clean & in good condition. Excellent communication from everyone especially the manager Tess & the lady who checked us out at the gate, they could not have been friendlier or more helpful. One exception of when picking up the young lady did not seem to know we were covered for insurance & presented us with a bill for $99 she said which was for an extra day, we were not taking an extra day which was clearly stated on our rental voucher (which she did not want to see) I questioned the amount to be charged & this was amended immediately. Overall would definitely use this service again.

4.0 Mediocre

Dec 2021

Rental in Oakland: Choice of cars was rather poor, seems to be related to the Corona Crisis though. No information about upgrades. No GPS available. Staff was very friendly but was apparently not trained to understand international travellers‘ needs and questiones who havn‘t had a lot of experience on the US car rental market. I tried out a competitor before, which worked much better.

10.0 Wonderful

May 2021

Pros:

Super easy drop off. Very friendly employees!

Cons:

Website a little overwhelming.TMI

4.0 Mediocre

May 2021

Cons:

Car was not clean Wait time at counter was over an hour.

Thrifty

6.5

Okay

197 reviews

Cleanliness

7.2

Comfort

7.3

Pick-up/Drop-off

6.1

Value for money

6.8

2 locations in Oakland

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Locations in Oakland

1001 Broadway

+1 510 451 3807

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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7600 Earhart Road

+1 877 283 0898

Monday	06:00 - 22:30
Tuesday	06:00 - 22:30
Wednesday	06:00 - 22:30
Thursday	06:00 - 22:30
Friday	06:00 - 22:30
Saturday	06:00 - 22:30
Sunday	06:00 - 22:30

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Reviews

10.0 Wonderful

Apr 2024

Pick up and drop off was simple enough. Car was clean and just what we needed. Price point was unbeatable. Will use thrifty again in the future.

10.0 Wonderful

Apr 2024

Continue Doing a great job.

2.0 Poor

Dec 2023

Scheduled a pick up for 9 am. We called at 8 am to ensure our car was ready; they said it was. We arrived only to have them let us know that they were sold out and had been sold out since 6 am and we were lied to. We were told that we had to wait two and a half hours if not more. It wasn’t until we waited in a line of 20+ people to speak to the clerk that told us we could leave earlier if we took an E.V. The customer service at hertz was horrible and thrifty was better.

10.0 Wonderful

May 2021

Pros:

Yes

Cons:

None

6.0 Okay

May 2021

Pros:

The clean Hertz counter and the friendly attendant

Cons:

I rented AN AMERICAN CAR!!! When I got there, all they had was a CRAPPY Korean car ( 2 of them) and no AMERICAN car. You should be ashamed of being in AMERICA and not stocking American cars. Why buy foreign cars and help their economy. REALLY SUCKS!!!!!!!

6.0 Okay

May 2021

Pros:

We came at 10:00pm ,nobody helped or checked the car, eventhough they told me that it is open until 10:30 pm.

Alamo

8.2

Very good

92 reviews

Cleanliness

8.7

Comfort

8.7

Pick-up/Drop-off

8.4

Value for money

8.0

One location in Oakland

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Locations in Oakland

7600 Earhart Rd

+1 833 659 1913

Monday	06:00 - 22:30
Tuesday	06:00 - 22:30
Wednesday	06:00 - 22:30
Thursday	06:00 - 22:30
Friday	06:00 - 22:30
Saturday	06:00 - 22:30
Sunday	06:00 - 22:30

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10.0 Wonderful

May 2021

Cons:

The staff at Oakland was great!

6.0 Okay

Feb 2021

Cons:

I called Alamo twice to confirm that my SUV rental would be AWD as this was the sole reason for my rental to drive into snowy weather and both times was told I would have AWD with any SUV rental. However, at OAK airport I was told I am not guaranteed AWD and in additional OAK airport is the only Alamo location in the Bay Area that charges an additional fee for AWD. Eventually the agent did make an effort to help me get what we needed but the experience was unnecessarily disconcerting.

7.6 Good

Jul 2017

Cons:

When we picked up our car, fortunately before we left the lot, we noticed that we had been given a car with an almost flat tire. Alamo quickly put us in another car, but it wasn't until after we left the lot that we realized we were given a car without a full tank of gas. This location doesn't seem to pay attention to details.

10.0 Wonderful

Jun 2017

Pros:

Nice car.

Cons:

We were upgraded automatically. We wanted a car that got good mileage and car got 30 miles to a gallon but it used premium. We were in California so it got expensive.

9.6 Wonderful

Apr 2017

Pros:

See the headline.

Cons:

Wish it had GPS, but had our own.

8.0 Very good

Apr 2017

Pros:

The check in and check out was very efficient. Very friendly staff.

Avis

6.3

Okay

63 reviews

Cleanliness

7.9

Comfort

7.2

Pick-up/Drop-off

7.0

Value for money

6.6

3 locations in Oakland

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Locations in Oakland

121 98th Avenue

+1 510 690 0490

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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2428 Webster Street

+1 510 835 2910

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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7600 Earhart Road

+1 510 577 6360

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

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2.0 Poor

Jan 2024

I reserved my car months ago with Avis and I even called that morning to confirm it. By the time I went to pick up my car at 3pm my scheduled pick up time, the front desk told me that there’s no car for me to pick up. They offered us 2 SUVs instead of one 12 seat passenger van. We asked if they can help check if other nearby Avis has the 12 passenger van. She just throw me the customer service line and said they don’t have access to other Avis. Not helpful at all and they don’t even care if they ruin your plan. We understand things happen but at least you call us ahead of time so we have time to find alternative.

10.0 Wonderful

Dec 2023

Good value, good price, which is most important. Also easy to deal with.

2.0 Poor

Oct 2023

terrible Got a giant pick-up truck. Supplier‘s choice!

10.0 Wonderful

May 2021

Cons:

Nice and easy

2.0 Poor

May 2021

Pros:

The drop-off representative was very helpful and understanding of the issues we faced with our car rental.

Cons:

The car had no windshield wiper fluid and no UBS ports so we couldn't charge our phones and have the benefit of a nav system.

10.0 Wonderful

Apr 2021

Pros:

Pick up and drop off were smooth, simple and no surprises. Excellent value.

Cons:

All good

Dollar

5.9

Fair

67 reviews

Cleanliness

7.0

Comfort

7.2

Pick-up/Drop-off

5.5

Value for money

6.4

One location in Oakland

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Locations in Oakland

7600 Earhart St

+1 866 434 2226

Monday	06:00 - 22:30
Tuesday	06:00 - 22:30
Wednesday	06:00 - 22:30
Thursday	06:00 - 22:30
Friday	06:00 - 22:30
Saturday	06:00 - 22:30
Sunday	06:00 - 22:30

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10.0 Wonderful

Jan 2021

Pros:

Good service

Cons:

Speedy the line😊

2.0 Poor

Jun 2017

Cons:

Never again.

8.0 Very good

May 2017

Cons:

It took way too long to pick-up the car however the clerk was terrific!

7.6 Good

May 2017

Pros:

Great car! Great drop-off!

Cons:

Waited over 15 minutes in line. Only 1 person working. Hard sell on liability insurance and coverage!

6.0 Okay

Apr 2017

Cons:

Customer service in Oakland was awful. Not only did we have to wait for a car after our reserved pick up time, the representative did not process our paperwork and then overcharged us. Terrible experience.

2.0 Poor

Apr 2017

Cons:

We did not rent it. And won't in the future

Europcar

7.5

Good

1 review

Cleanliness

7.4

Comfort

7.5

Pick-up/Drop-off

8.2

Value for money

8.1

One location in Oakland

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Locations in Oakland

Please Go To Fox Counter

+1 510 254 4410

Opening times not available

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National

7.0

Good

3 reviews

Cleanliness

7.3

Comfort

8.6

Pick-up/Drop-off

7.3

Value for money

7.3

One location in Oakland

Show locations

Locations in Oakland

7600 Earhart Rd

+1 833 659 1912

Monday	06:00 - 22:30
Tuesday	06:00 - 22:30
Wednesday	06:00 - 22:30
Thursday	06:00 - 22:30
Friday	06:00 - 22:30
Saturday	06:00 - 22:30
Sunday	06:00 - 22:30

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Reviews

10.0 Wonderful

Jan 2017

Pros:

Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Cons:

When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

10.0 Wonderful

Sep 2016

Pros:

Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Cons:

Cannot think of a thing.

714 travelers who rented a car in Oakland gave the car agency they used an average rating of 7.0

Rent a Subaru in Oakland

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