Hotel Grand Chancellor Palm Cove

The pool area is nice, with half of it shaded to allow for relaxation in the water without getting burnt. It's great for kids, and there's a water slide for added fun.

The rooms are clean and looked very beautiful, but some guests mentioned issues with ants outside the door and limited access for elderly/disabled entry into the pool.

The hotel offers a varied dining experience with Triton Restaurant and Triton Bar. The buffet breakfast is value for money, and the staff can provide a list of local cafes and restaurants for other meals.

The hotel offers beautiful newly renovated rooms that are very modern, with an upgrade to a nice 1 bedroom apartment with a separate lounge. The rooms are spacious and comfortable, and the pool view from the balcony is prime.

The staff are friendly and accommodating, with exceptional breakfast service. However, some guests mentioned limited staff availability and underwhelming communication skills from the receptionist.

Several guests recommended choosing a room with a balcony facing the pool for a pleasant and relaxing experience.

Some guests suggested considering an upgrade to newly renovated rooms for a more modern and comfortable stay.

Several guests mentioned issues with cleanliness, so it's advisable to check the room thoroughly upon arrival and report any concerns to the staff.

Since the hotel's restaurant may have limited operating hours, consider exploring nearby cafes and restaurants for meals outside of breakfast.

If you prefer daily room servicing, it's recommended to inquire about this upon check-in, as some guests mentioned that room servicing was not done unless specifically requested.

Some guests noted issues with dampness in the rooms, so it's advisable to keep the room well-ventilated during the stay.

As the hotel is a bit far from Cairns Central, it's worth considering transportation options for exploring the area, especially if you plan to visit Cairns frequently.

If you have specific needs or preferences, such as extra lighting or kitchen amenities, it's advisable to communicate these to the hotel in advance to ensure a comfortable stay.

Due to the impact of COVID-19, some services may be limited, so it's advisable to plan accordingly and explore alternative options for dining and amenities.

Many guests praised the pool area, so make sure to take advantage of the pool and water slide during your stay.