Friendliness of staff , cleaniness of hotel , services provided and the standard of rooms were excellent
lack of coffee/tea making facilities in the hotel rooms
Great location in quiet part of town, but only5 mins from the cathedral and 10 mins walk into heart of Old Town bars and restaurants. Fantastic staff. Cool rooms and roof terrace. Great breakfast.
Shape, cleanliness, hotel staff
Very clean and new interior, quiet hotel, lovely roof terrace, helpful reception staff, great breakfast and breakfast service. Super beds, huge wardrobe with plenty of hangers, bathroom robes and lots of towels. Good spa (steam room, sauna and jacuzzi).
No tea-making facilities and no room service/bar service during the afternoon, bar shut in evenings (staff offered to open especially for us) no full length mirror in room, poor selection of toiletries in bathroom. On balance a newly opened hotel still finding its feet - is very good now and could be excellent.
The staff were the most friendly and helpful that we have experianced in a long time