In the heart of Paris, a stone's throw from the TGV Gare de Lyon train station and close to public transport (metro lines 1 & 14, RER A & D), the 4-star Mercure Paris Gare de Lyon TGV hotel enjoys an ideal location. We've thought of everything you might need, whether you are here on business (use our contemporary meeting facilities and EasyWork by Mercure space) or for leisure (relax with free access to unlimited digital press and a large breakfast buffet).
Location near train station
This was the WORST stay...room not clean. Noisy room...called down to front desk after listing to over 2 hours of noise in the room above us. So at 2am nothing happened. Called down again at 5am...nothing happened from the front desk! Poor.
Location is good
Air conditioning didn't work properly. Room was very small
Location is great, just next to Gare de Lyon, 1 min only. Suitable for travellers with big luggage. Room size is proper for 2 people comparing to other relatively small Paris hotels.
The staffs seem too busy to manage too many things. Which made some services less satisfying and efficient, such as answering questions about Wi-fi password or an extra blanket service.
Proximity to train station and airport transfer was great. Staff very helpful and spoke English. Comfortable, quiet and clean.
Air conditioning temperature could not be altered and was too hot. Hotel was a bit smelly.
Great location at Gare de Lyon in Paris within 100 meters from the tgv trains, Metro and rer trains.Free internet.
Internet did not permit SKYPE.The managers should understand that skype is part of the internet universe and should be available for the guests to use it.Why block it ? To force people to spend money on phone or mobile?
Good location when travelling by train arriving at Gare de Lyon which is adjacent to the hotel. Also if travelling by plane to/from Roissy Air France airport bus is a few metres away. Metro and buses to main places in Paris nearby. Hotel staff really nice and speaks English. Good sized room and very clean. Lockers very convenient to leave luggage when leaving late evening.
Buffet breakfast at 17euro pp very expensive. Since we were there for 2 nights only we opted for the express breakfast at 7euro pp. It consisted of tea or coffee or hot chocolate, 3 small pastries and orange juice, but to take the same things everyday it tends to be boring.
Central location, quiet room, helpful staff.
We were pleasantly surprised after reading other comments
Great location. You walk to Metro, trains and the Air France bus terminal to CGD without having to cross a street
Rooms are on the small size ,as expected for this three star property.
i stay in these hotel cuse its near the gare de lyon station.
*Reception has good service *Very close to tgv and have good restaurant around the hotel
Their reservation center is not very nice, the lady told to me who had bad attitude. The hotel should improve the quality of their reservation center just like reception