|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, Complimentary breakfast, Laundry facilities, No smoking, Parking (free), Pool (outdoor)|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
Excellent, 169 reviews across the web
|Hotel Cleanliness||100% thought |
|Service||97% found the |
|Room Cleanliness||97% said |
|Breakfast||81% found the |
|Noise Level||77% thought it was |
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Nothing. We did not stay.
Hotel has an outdoor pool. This was not specified in the amenities list, but would have been helpful to know. Room size disappointing. Hotel was under construction. Cleanliness was lacking. Questionable characters were lurking about. Staff was catatonic.It is disingenuous when you are not specific about whether your hotel has an indoor or an outdoor pool. The only reason we booked a room was to use the pool and give the kids a break from the hardships of winter. We found that the pool would be useless to us, but we traveled to the hotel to try to make the best of it. When we arrived, we found no reason to stay and drove back home in a snow storm.
The room was very nice and had a kitchen. The hotel also gave me a complimentary upgrade to a king size bed.
1) Super hard and uncomfortable mattress 2) Extremely hard water (would not rinse out of my hair) 3) Tasteless breakfastI have been staying at this hotel since 2005 when it was Sierra Suites. This will be the last time I stay there. The bed is not the same comfortable mattress they used to have. The water in the shower and sink is so hard you spend 30 minutes trying to rinse it off. The towels are not plush. The free breakfast used to taste really good. Now it doesn't. The rooms are large, the kitchen is a full kitchen and the location can't be beat. I used to love this hotel, now it smells like a greasy spoon when you walk in. Oh and the wake up call (machine) always came 20-30 minutes early. Why?
I did not like the staff. The majority was stuffy and unfriendly. especially the guy who checked me out. Also I checked out over a week ago and do not have the hold they placed on my back in my account. I will NEVER stay here again.
The stuffy and snooty staffThe hotel was great. Location was perfect. Room was wonderful. Clean and very quiet. But I pride myself on being courteous to people. Especially those who are paying for a service. The initial woman who greeted us was warm and friendly. But there was a gentle who was a jerk. He was snooty and offensive. He. He checked me out and I would never stay there again because of him and because I don't have my hold back in bank account.
yes, i like everything.
none.good location. very quite. spacious roon for doing business meeting and a big desk for study.nice kitchen with everything for cooking.