Stay Smart at the Holiday Inn Express Pelham Oak Mountain Park. Our goal is to meet and exceed your expectations with southern hospitality and clean, well-kept facilities. Start your day with a complimentary Express Start breakfast , including our famous cinnamon rolls and Smart Roast coffee. The hotel features 81 well appointed, non smoking interior guest rooms, high-speed wireless Internet , 1400 square feet of flexible meeting space, Fitness Center, coin laundry, and indoor heated swimming pool. Here in Pelham/Riverchase, we sit at the foot of beautiful Oak Mountain State Park , which has a golf course, fishing, and petting zoo. The hotel is also adjacent to the Verizon Wireless Amphitheater which features today’s hottest entertainers. We are also located near the exclusive Balantree Golf Course . After a long day you can relax at one of our local restaurants which include OCharley's, Applebee's, and 2 Pesos. We are also within walking distance of many favorite fast food restaurants.
Stephanie, the front desk clerk was outstanding! The hotel was full and she was extremely busy ensuring all customers were greeted and treated friendly. The breakfast was amazing and even though the hotel was full the food was kept warm and stocked.
We chose the hotel because of the pool offered, but when we got there, the pool was closed due to construction. There was no mention of this when we book, so I was somewhat displeased. Otherwise the hotel was good.
Proximity to the main road.
Breakfast buffet was lacking.
Receptionist at check in, Brooke, very helpful.
Carpet in room was NASTY. Appeared to be midstream in renovation. Breakfast staff on Sat non existent & not helpful. Couldn't find anyone to assist. No forks, food not attended to. Not a good experience.
Room was beautiful and clean.
Pool was beautiful but freezing, couldn't use. Told front desk, they said that they may have forgotten to turn on heater. Pool room under construction, floor and wall decor not finished. This would have been okay if pool was warm enough to swim in.
Staff was very nice. Breakfast was typical for the star rating. I've had better and had worse. Was happy to eat it and did not feel like I needed to eat out.
!st room we were given had been smoked in so we requested a change. 2nd room someone had gotten sick in and large stain w residue unnoticed by housekeeping. So we requested another change. 3rd room was 'just right.' Staff was very nice and apologetic.
comfortable beds and good hot food for breakfast
lazy desk clerk, fitness center under construction and no notice about that at check in, the elevator smelled like some weird type of factory grease
Friendly staff, good breakfast.
I was told there was a small refrigerator in room so I bought cold items. only to not have one and lost my perishables
Outstanding, the location I needed, the cleanliness, the comfort, and the staff. OUTSTANDING
Very clean and friendly, the breakfast was great. The pool was clean, couldn't hardly get my grand daughter out.
room was clean staff was nice and good kids love the salt water pool . myself and wite love the pool breakfast was good i quest they were out of main food like eggs !!!! will go back just for the pool and go to the state park just miles away