Holiday Inn Express & Suites Birmingham South - Pelham by IHG

The hotel offers a complimentary breakfast that guests have described as amazing and good. However, some guests have mentioned disappointment over the change in the cinnamon roll type and lack of freshness.

Guests have consistently praised the staff for being super friendly, helpful, and exceptional. However, a few guests have mentioned encountering rude behavior from a staff member.

Guests have generally described the hotel and rooms as clean and comfortable. However, some guests have reported issues such as heavily scented cleaning products, musty rooms, and cleanliness concerns with the pool.

The hotel offers free parking, which provides convenience for guests. However, some guests have mentioned concerns about the availability of parking due to surrounding events and the hotel being fully booked.

The hotel's location is praised for being close to local attractions and events, such as the Verizon Wireless Music Center and Pelham Civic Complex. However, some guests have mentioned issues with the hotel being near an amphitheater and encountering noise from utility trucks.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

January is mentioned as the low season, which could be a good time to visit for those looking for a quieter experience and potentially lower rates.

The hotel is conveniently located near the Verizon Wireless Music Center, Pelham Civic Complex, and Oak Mountain State Park, making it a great choice for those attending events or looking to explore the area.

Some guests noted issues with specific rooms, such as the need for more elevators and problems with air conditioning. Consider requesting a room away from utility trucks and ensuring that the air conditioning is functioning properly.

Many guests praised the breakfast, so be sure to take advantage of this complimentary offering during your stay.

If you encounter any issues with the room, such as a malfunctioning air conditioner or a broken faucet, promptly inform the staff for a resolution.

If you're a fan of in-room coffee, consider bringing extra pods for the Keurig machine, as some guests mentioned issues with the provided coffee and the need for additional pods.

Some guests mentioned heavily scented cleaning products, which may be a concern for those with allergies. If sensitive to strong scents, it may be worth inquiring about alternative cleaning products or requesting a room with minimal scent.

If you're attending a concert at the Oak Mountain Amphitheater, this hotel is mentioned as being perfect for such occasions due to its proximity to the venue.

Several guests experienced problems with the elevator, so it's advisable to check the status of the elevator and consider requesting a lower floor if mobility is a concern.