JW Marriott Phoenix Desert Ridge Resort and Spa

5350 East Marriott Drive, Phoenix, AZ 85054, United States
+1 480 293 5000


Overall guest ratings

9.0/10 Excellent
Based on 652 reviews
See all reviews

Review highlights

  • 9.0
  • 8.9
  • 6.4
  • 6.3

Good to know

  • Professional service
  • Friendly service
  • Pleasant hotel grounds


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    The JW Marriott Desert Ridge Resort & Spa is located in Phoenix, Ariz. The Mayo Clinic Hospital is located one mile from this property.

    Hotel Features.

    A marble-clad two-story lobby overlooks a four-acre water complex and palm-lined pathways. A choice of 10 restaurants includes Roy's, known internationally for its Hawaiian Fusion cuisine. Just a Splash poolside bar hosts seasonal steel-drum entertainment. Tuscany's menu is inspired by contemporary Southwestern and American cuisine, and offers 25-ounce margaritas. The resort houses a staffed Fed-Ex Kinko's center. The property includes 240,000 square feet of function space. Wireless Internet access is available for a fee in the lobby and the pool area. Two championship golf courses were individually designed by Nick Faldo and Arnold Palmer. Eight tennis courts, a pro shop and tennis clinics are on site. The water complex includes a freeform pool, a lap pool, a serpentine plunge pool, a lazy river, two spa tubs and firepits. The Revive Spa contains 41 treatment rooms, saunas, steam rooms, spa tubs, relaxation lounges with gas fireplaces, and private terraces with poolside rental cabanas. A spa bistro serves healthy selections. The fitness center is open 24 hours and contains free weights, and cardiovascular and weight-training equipment. Personal trainers and exercise classes are available at the spa. Supervised activities for children ages 4 to 12 are available. The resort offers bicycle rentals, jewellery-making workshops and walking tours led by a local geologist.


    This five-story resort offers 950 guestrooms with furnished balconies or patios that overlook the pools, ponds, waterways or desert botanical gardens. Rooms are equipped with MP3 adaptors, CD and DVD players and high-speed Internet access for a fee. VCRs and 27-inch, flat-screen televisions are included. Guestroom décor features earth-tones, Revive Collection Bedding, desks and upholstered armchairs.

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    • Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Childrens programs
    • Cribs available
    • Laundry facilities
    • Child pool
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 652 reviews
    data provided by TrustYou
    • 9.0 "Excellent amentities."
    • 8.9 "Location is great."
    • 8.7 "Pool is good."
    • 8.7 "Great service."
    • 7.2 "Nice rooms."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Bar is ok."
    • 6.0 "Average comfort."
    • 4.5 "Value below average."
    • 1.5 "Disappointing internet connection."

    Overall Rating

    8.9 Excellent
    Based on 186 reviews
    data provided by TrustYou
    • 9.2 "Excellent amenities."
    • 8.9 "Pool is good."
    • 8.7 "Location is great."
    • 8.4 "Great service."
    • 8.3 "Vibe was good."
    • 6.5 "Average comfort."

    Overall Rating

    9.4 Excellent
    Based on 426 reviews
    data provided by TrustYou
    • 9.0 "Terrific location."
    • 8.8 "Great service."
    • 8.8 "Amenities are good."
    • 8.7 "Pool is good."
    • 7.2 "Tasty food."
    • 7.0 "Nice rooms."
    • 6.0 "Average comfort."
    • 4.7 "Value below average."

    Overall Rating

    8.8 Excellent
    Based on 19 reviews
    data provided by TrustYou
    • 8.7 "Great service."
    • 7.0 "Tasty food."

    Overall Rating

    9.0 Excellent
    Based on 33 reviews
    data provided by TrustYou
    • 9.0 "Excellent amenities."
    • 8.9 "Great service."
    • 7.7 "Nice rooms."

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