Holiday Inn Express & Suites is located in the heart of Pigeon Forge where fun, excitement, and adventure awaits you. We offer microwaves and refrigerators in all rooms. Enjoy our delicious breakfast bar located in the lobby which features both hot and cold items. Breakfast hours are 6:30am to 10:00 am. Relax in our indoor pool and hot tub or enjoy our outdoor sundeck and playground. We offer free Wi-Fi service along with free parking. There are several restaurants within walking distance. The Fun Time Trolley stops just a few steps from our front door. We are 1-6 miles from most attractions and restaurants including Dollywood, the Great Smoky Mountains, Wear Farms, The Island, the LeConte Convention Center, several shopping outlets, theaters and dinner shows.
The hotel was older than i thought a Holiday Inn Express should be. Initially the front desk clerk was arrogant. But another gentlemen stepped in and handled us after that. The beds were very bouncy, and the heat (it was cold) didn't work very well.
Stayed there one night on the way to Florida. We went up to our room to find that the bath tub was dirty inside. We also found dark hairs all over the pillows. I was not happy about this experience what so ever.
We stayed three nights and had picked this hotel because of the arcade and indoor pool, unfortunatley the 'arcade' has only four games and two of them were broken. The pool was so cold the first night that you couldnt get in but we did enjoy the hot tub, the second night both were cold so you couldnt enjoy either, and on the third night finally, they were both fixed. The breakfast was pretty good, and the hotel was pretty clean.
This hotel was not expensive and the rooms were clean. Also, the location was good. I would stay here again.
1. A group threw a party in the hall outside of our room till midnight. 2. The heat cycled on and off every minute making it difficult to sleep. 3. There was no hot water when we woke up the next morning. 4. The breakfast line was long because of the layout. They had the toaster at the beginning of the line rather than the end. 5. The juice tasted watered down.
There were 12 of us (6 rooms) and we stayed 6 days. The staff: Paula Adkins, Jerry Pruitt, Mark Stone, and Peggy Carver were warm, friendly and very professional. The rooms were extremely clean and comfortable. The full breakfast was great, food always warm and cinnamin rolls to keep you coming back. We all recommend this hotel to anyone traveling. Guarantee you will be pleased. C. Wood Virginia
Great place to stay if your headed to Pigeon Forge. Great room. Comfortable beds. Great breakfast. Staff at hotel are very pleasant.
The hotel was a great , our room was very clean and spacious. Location of the hotel is good and is off the main road , so it was quite. The breakfast bar was great it had a large variety of foods( eggs, waffles, rolls, fruit, bacon, cereal). The menu was different each day we were there. We will return!!!!!!!!!!!!!!!!!
Clean rooms, friendly staff, convenient location to area attractions without lots of traffic noise, and excellent free breakfasts.
This hotel was a little less than I expected, after reading previous reviews before booking. It was obviously going through renovations, and the first room we were placed in had a leak in the bathroom. The front desk was friendly and helpful, and moved us quickly to another room. The overall cleanliness of the bathroom was suspect, but overall, the room was comfortable. The free breakfast in the morning was exceptional. Lots of variety, and we stayed two days, and there was different choices each morning. Might stay again, if I felt the cleanliness was resolved. It is located in a very central area.
There are only three good things about this hotel...One is the location in Pigeon Forge if you plan to see shows while on vacation. The other good thing was that our room was a good size. The last is that the continental breakfast was of good quality. However, that is where it stops. The money we payed definitely did not match the quality of our stay. The lobby and hallways looked good. However, the room was a different story. The bed, couch, chair, and tv's were new. The walls needed paint, there was a hole in the wall by the toilet, and the carpet in our room was filthy. We wore shoes all the time in the room after the first hour of our stay. My husband made the mistake of taking off his shoes to walk from the bed to the bathroom and when he came back to the bed his white socks were black.
My family and I trulely enjoyed our stay. First visit to Pigeon Forge we had a blast.The staff was very,very friendly especially the employee working the breakfast area. The hotel was very clean and convient to everything we wanted to see and do. I will recommend this hotel to family and friends. Our only concern was we didn't have HBO or a movie channel with our room and we paid $ a night. OH well at any rate we will still stay here on our next visit.Because not having a movie channel only pushed us out to see more of Pigeon Forge and we ENJOYED IT!!!!!!!!!!!!! If you want a clean, nice and friendly atmosphere stay here.SEE YOU GUYS NEXT YEAR!!!!!!!!!! And we were looking for a place that did not accept pets not everyone is a pet lover I didn't want to hear barking or smell pets in my room or the hallway or elevator and we found it here at this hotel
The receptionist was efficient and helpful. Rooms were clean and well appointed with a nicely sized refrigerator. The free wireless internet was easy to use. The indoor pool and hot tub were clean and well maintained. A free breakfast was provided and included bacon and eggs along with yogurt and traditional cereals, sweets, and coffee. There was enough space for all guests to have a table even during peak breakfast times. The location is very convenient to many area attractions. It might be possible to find similar accommodations for less, but I wasn?t willing to take a chance.
Newly renovated! The rooms were clean with updated features. Our king sized bed came with 6 pillows: three soft and three hard, labeled via the pillow cases! The pool and hot tub were nice, a big part of our stay. It was too wet to make use of the play ground, but it was there. Breakfast was good and is served until 10. There is no work out facility--and never was. Centerally located to anything in Sevierville and Pigeon Forge. Highly reccommended! We will definately stay here again.
The only thing I was disappointed in was I was expecting eggs and bacon on the breakfast bar, but it was the best conteniental breakfast I have ever had. Everything was very fresh and well stocked.\n\nRight off the main road, so it was quiet. It was easy to get out of the parking lot and there is a light at road, so it is easy to get out on the main road. The hotel is across the street from the Dinosaur Walk Museum. It is very close to shopping and WonderWorks.\n\nOver all very happy with our stay. We will probably stay there next time we visit the area.
Thanks to the staff at the Hotel-nice and hard working. Hotel was nice-new and clean.
The hotel was in very good condition, neat, clean, and in a good location. We enjoyed the stay!
The room was ok. Carpet was stained and caulking on bathtub looked old and moldy. Worst part was the view, there is a lovely view of a cemetary right outside your window on the opposite side of the parking lot.
Reception friendly. My parents bathroom was dirty when we first arrived, but all it took was one call and it was cleaned within minutes. Didn't have any issues with mine and my husband's room. Very pleasant stay. Yummy breakfast.