|""Friendly staff, very clean facilities!""||(in 49 reviews)|
|"The hot breakfast was AMAZING!"||(in 64 reviews)|
|"Nice room and spa tub!"||(in 12 reviews)|
|"The pillows were very uncomfortable!"||(in 3 reviews)|
|"Bed was very uncomfortable."||(in 13 reviews)|
|"Hot tub tile and bottom was gross."||(in 5 reviews)|
|breakfast was good||in 146 reviews|
|staff was friendly||in 114 reviews|
|good location||in 97 reviews|
|outdoor pool||in 71 reviews|
|bed was very comfortable||in 62 reviews|
|clean hotel||in 53 reviews|
|spa tub||in 52 reviews|
|front desk||in 32 reviews|
|great stay||in 28 reviews|
|king size||in 20 reviews|
|needs to be updated||in 18 reviews|
|room was good||in 17 reviews|
|musty smell when we entered||in 13 reviews|
|clean towels||in 11 reviews|
|holiday inn express||in 8 reviews|
|pigeon forge||in 7 reviews|
|pillows were very uncomfortable||in 4 reviews|
|senior management||in 4 reviews|
|bed was uncomfortable||in 3 reviews|
|rod run||in 2 reviews|
I loved that they were serving hot breakfast again. Most hotels aren't. So, it was nice to see someone using a common sense approach to providing the service, while keeping guests safe.
I had a difficult time getting the room to cool down.
Very clean room.
The hotel was great but be careful when booking they will charge your card twice. One is a fee to make sure the money is in there and then they will take it out again on your check out day and then you have to wait on your money to go back in account
Staff was not friendly. Atmosphere was depressing. I had to ask for towels everyday because the room was not cleaned until checkout. The so called breakfast which was included was only a small carton type cereal and oatmeal. Coffee and a few milk cartons!
Nightmare from start to finish. Checked in - that took 45 mins because the landscaper (literally got off the lawnmower and went behind the desk) didnâ€™t understand what to do. Got to my room and there were cockroaches. Tried to get my money back..
Canâ€™t reach the manager - canâ€™t reach the owner. They are â€œunavailable â€œ or â€œout sickâ€.
Convenience to sit down family restaurants.
We stayed in room 214. The air conditioner kept us up. It was loud. The carpet had a dirty wet smell . It smelt like it need to b clean r it was cleaned but not dry Properly. Other than that the overall experience was good.
I liked the location of the hotel and it was up to date.
Side door open all night long, doesnâ€™t require key card access. I did not like the rooms they felt really small. The pool was OK, but it just wasnâ€™t thrilling and the pool hours were kind ridiculous. We ended up staying across the road our l
The hot breakfast was AMAZING!
The indoor pool could use some attention
Outdoor pool was closed. Indoor pool was salt water and did not seem clean. Hot tub tile and bottom was gross.
The location was great. Near the main strip but not directly on hwy. Near a restaurant that we could walk to.
Upon check in at 1:30am we get to the room and find that it was never cleaned from the previous guests. Go back down and get a new room. The new room smelled stale. There was white dog hair and mystery white spots on couch and roaches found the next day.
Location and the breakfast was great.
Welcome to the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood. Located right off US 441 at light #1 in the heart of the Smoky Mountains. Minutes from shopping, attractions, restaurants and more. All our rooms come equipped with microwave, refrigerator, keurig coffee makers & hair dryers. We offer a complimentary hot buffet breakfast, guest laundry, heated indoor pool and free wi-fi. The Holiday Inn Express and Suites is an ideal spot to take in the natural beauty of this spectacular area. Conveniently located 3 miles to LeConte Convention Center, Wears Farm and Cal Ripken Ball Park.
IHG Hotels & Resorts
based on 350 reviews
Policies vary by room type and provider.
Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel is located at 308 Henderson Chapel Road, 2.2 miles from the center of Pigeon Forge. Hollywood Wax Museum is the closest landmark to Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel.
Yes, Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel offers free Wi-Fi.
Yes, Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel offers free parking.
No, Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel does not offer free airport shuttle service.
Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel is 23.1 miles from Knoxville McGhee Tyson. Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel is 63.9 miles from Asheville Regional.
Yes, Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel has a pool onsite.
Holiday Inn Express Pigeon Forge/Near Dollywood, An Ihg Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.