Riu Palace Mexico

Avenida Xamn-Ha, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4200


Overall guest ratings

9.0/10 Excellent
Based on 505 reviews
See all reviews

Review highlights

  • 10.0
  • 9.3
  • 9.2
  • 6.7

Good to know

  • Pleasant animation
  • Pleasant hotel grounds
  • Clean hotel facilities
  • Clean beach


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    With a stay at Riu Palace Mexico All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This 4-star resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.


    Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

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    • Babysitting or child care
    • Free Wi-Fi
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 505 reviews
    data provided by TrustYou
    • 10.0 "Excellent breakfast."
    • 9.3 "World class service."
    • 9.2 "Terrific location."
    • 8.8 "Beach is lovely."
    • 8.6 "Food is delicious."
    • 6.7 "Rooms are ok."

    Overall Rating

    9.1 Excellent
    Based on 363 reviews
    data provided by TrustYou
    • 10.0 "Excellent breakfast."
    • 9.4 "Terrific location."
    • 9.2 "World class service."
    • 8.9 "Food is delicious."
    • 8.6 "Very good internet connection."

    Overall Rating

    9.1 Excellent
    Based on 111 reviews
    data provided by TrustYou
    • 9.5 "World class service."
    • 9.3 "Terrific location."
    • 9.0 "Food is to die for."
    • 7.4 "Good cleanliness."
    • 7.1 "Good vibe."
    • 5.9 "Rooms are ok."

    Overall Rating

    9.3 Excellent
    Based on 30 reviews
    data provided by TrustYou
    • 9.3 "Terrific location."
    • 9.0 "World class service."
    • 8.9 "Food is delicious."
    • 8.9 "Beach is lovely."
    • 8.2 "Bar is amazing."

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