Overview

Riu Palace Mexico
Top Beach Hotel

Avenida Xamn-Ha, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4200

$181+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 487 reviews
See all reviews

Review highlights

  • 10.0
  • 10.0
  • 9.4
  • 8.9

Good to know

  • Pleasant hotel grounds
  • Clean hotel facilities
  • Professional service
  • Friendly service

Nearby

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    About

    When you stay at Riu Palace Mexico All Inclusive in Playa del Carmen, you'll be on the beach and close to Playacar Golf Club and Xcaret Eco Theme Park. This 4-star resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

    Amenities

    Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

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    Amenities

    • Babysitting or child care
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 487 reviews
    • 10.0 "Excellent breakfast."
    • 10.0 "Internet works perfectly."
    • 9.4 "World class service."
    • 8.9 "Food is delicious."
    • 8.9 "Location is great."

    Overall Rating

    9.3 Excellent
    Based on 384 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.4 "Wonderful beach."
      8.4 "84% appreciated the clean beach."
      7.5 "Beach sports facilities are great, according to 75%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.8 "78% said the recreation staff was great."
      9.8 "98% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      7.5 "Housekeeping was great, according to 75%."
    • 9.0 "Food is to die for."
      9.7 "97% loved the menu selection."
      8.9 "Beef and steak dishes were excellent, according to 89%."
      10.0 "Yummy desserts, said 100%."
      8.5 "85% loved the dining experience."
    • 8.6 "Location is great."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."

    Overall Rating

    9.1 Excellent
    Based on 102 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.0 "Amenities are good."
      8.8 "88% found the grounds to be nice."
      8.3 "83% thought the architecture was beautiful."
    • 7.3 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 6.9 "Rooms are ok."
      5.4 "Only 54% thought the air conditioning was adequate."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "For only 63%, the bathroom was ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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