Overview

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Riu Palace Mexico

Avenida Xamn-Ha, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4200

$223+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 474 reviews
See all reviews

Review highlights

  • 10.0
  • 10.0
  • 9.4
  • 6.5

Good to know

  • Pleasant hotel grounds
  • Clean hotel facilities
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Riu Palace Mexico All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This 4-star resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

    Amenities

    Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

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    Amenities

    • Babysitting or child care
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • 24 hour front desk
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 474 reviews
    • 10.0 "Excellent breakfast."
    • 10.0 "Internet works perfectly."
    • 9.4 "Wonderful beach."
    • 9.2 "World class service."
    • 8.9 "Location is great."
    • 6.5 "Rooms are ok."
    • 5.0 "Sufficient wellness & sports facilities."
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    Overall Rating

    9.2 Excellent
    Based on 364 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.4 "Wonderful beach."
      8.7 "87% appreciated the clean beach."
      8.3 "Beach sports facilities are great, according to 83%."
    • 9.1 "Food is to die for."
      9.6 "96% loved the menu selection."
      9.1 "Beef and steak dishes were excellent, according to 91%."
      10.0 "Yummy desserts, said 100%."
      8.3 "83% loved the dining experience."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.1 "71% said the recreation staff was great."
      9.8 "98% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 6.8 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      7.0 "70% enjoyed the furniture."
      6.2 "Only 62% said rooms were clean enough."
      5.1 "51% thought the bathroom was big enough."
      6.3 "Only 63% found the balcony ok."
    • 4.8 "Wellness & sports facilities were not very nice."
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    Overall Rating

    9.0 Excellent
    Based on 109 reviews
    • 9.5 "Wonderful beach."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.7 "97% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.1 "Amenities are good."
      8.9 "89% found the grounds to be nice."
      8.3 "83% thought the architecture was beautiful."
    • 7.8 "Good vibe."
      9.4 "94% thought, the hotel was modern."
      8.7 "87% said it was a stylish hotel."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.8 "Only 68% thought the furniture was functional."
      6.0 "For only 60%, the bathroom was ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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