Riu Lupita

Guests have praised the food at Riu Lupita, highlighting the variety and quality of meals, especially the fish. There are also a variety of dining options available, including a buffet, Italian and Mexican restaurants, and a steakhouse at the beach.

Guests have complimented the cleanliness of the hotel and the friendly staff. However, some have mentioned that the front staff members could be more welcoming and that the service after midnight at the bar could be improved.

Riu Lupita offers a range of amenities, including a fitness center, outdoor pool, spa and wellness center, kids' club, and evening entertainment. Additionally, guests can enjoy beach access, snorkeling, and water sport facilities at the nearby beach club.

While Riu Lupita is not directly located at the beach, guests can access the beach via a 10-minute bus ride to the beach club, which offers a bar, snacks, restaurants, and beach activities. Some guests have mentioned that the beach shuttle service could be more convenient.

The high season at Riu Lupita is in February, while the low season is in August. Visitors can expect a good experience during these times, taking into account the weather and the hotel's offerings.

If you prefer a quieter environment, consider requesting a room further away from the stage/bar area to avoid potential noise disturbances in the evenings.

Guests have praised the fresh fruit, especially the mango, and the delicious bacon and coffee served during breakfast.

Make use of the convenient bus transportation to the beach club, which offers a beautiful beach, free kayak service, and various amenities such as a bar, snacks, and restaurants.

Some guests have reported issues with air conditioning and uncomfortable mattresses, so it may be beneficial to inquire about room features and preferences before booking.

The hotel's proximity to attractions like Playacar Golf Club and the vibrant 5th Avenue in Playa del Carmen makes it convenient for guests to explore the local area and enjoy various activities.

Many guests have highlighted the exceptional service provided by the staff, emphasizing their professionalism, friendliness, and attentiveness throughout the stay.

If you enjoy evening entertainment, you'll appreciate the resort's lively atmosphere and the variety of activities and shows available until 10:30 pm.

While the hotel provides transportation to the beach, it's important to note that the property itself is not beachfront, and guests need to take a short bus ride to access the beach club.

While the main restaurant receives positive feedback, some guests found the Italian restaurant to be subpar, so it may be worth exploring different dining venues within the resort.

Some guests have mentioned issues with room comfort, such as outdated facilities and strong cleaning product odors, so it's advisable to set realistic expectations regarding room quality and amenities.