Accessibility and suitability
Basics
Bathroom
Things to do
General
Kitchen
Services and conveniences
Media and entertainment
Outdoor
Bedroom
Dining
Health and safety
Pool and spa
Parking and transportation
Workspace
Laundry
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities available at the hotel?
The hotel offers a range of amenities including a sauna, Jacuzzi, snow sports, room service, meeting rooms, daily housekeeping, face masks for guests, and a business center. Additionally, guests can enjoy a complimentary breakfast, board games, a game room, golf, cycling, skiing, and a pool table.
Are pets allowed at the hotel?
Yes, pets are welcome at the hotel. Charges may apply, and the hotel is dog-friendly.
What can I expect from the hotel's customer service?
Guests can expect helpful and kind customer service from the hotel staff. The manager and check-in staff are particularly mentioned for being very helpful and kind.
How is the cleanliness of the hotel?
The hotel is described as very clean and well-kept by guests. The rooms, lobby, and dining area are clean and well maintained. Additionally, the pool and hot tub are noted to be clean and well-maintained.
What are the best times to visit the hotel?
The high season for the hotel is in September, while the low season is in March. Visitors can expect a comfortable stay with clean and spacious rooms, friendly staff, and a great breakfast.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Booking a Suite
Some guests mentioned that the suites were perfect for families and dog-friendly, providing ample space and comfort for a pleasant stay.
Opt for a Room with a View
Several guests recommended requesting a room with a view, as some suites lacked priority views and faced equipment on the roof.
Check Pool Maintenance
Before booking, it's advisable to inquire about the pool maintenance status, as a few guests encountered issues with high chlorine levels and strong chemical smells.
Be Mindful of Pet Fees
If traveling with pets, be aware that there is an additional charge of $40 per night, as some guests found this information unclear during the booking process.
Request Additional Pillows
Some guests suggested requesting extra pillows in advance, as the standard pillows provided were small.
Verify Amenities Availability
Before arrival, it's recommended to confirm the availability of specific amenities such as the sauna and hot tub, as a few guests encountered issues with cleanliness and noise levels.
Check for Construction
Guests advised checking for any ongoing construction or potential noise disturbances, especially due to road construction and parked refrigerated semis.
Inquire About Gluten-Free Options
If you have dietary restrictions, it's advisable to inquire about gluten-free breakfast options in advance, as some guests noted the lack of such choices.
Early Check-In Flexibility
The hotel has been accommodating with early check-ins, so consider requesting this option, especially if traveling with children or for specific leisure activities.
Be Aware of Staff Attitude
A few guests mentioned encountering staff with less than welcoming attitudes, so it's advisable to address any concerns promptly with the management if needed.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | June | $191 | $377 |
Cheapest month to stay with an average 52% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 0.6 mi | Duluth Intl | 7.2 mi |