Hotel Lastra

The hotel is situated in a great location, very close to the museum and it just so happened that we were there at the time of a big fair right up the street so we were in luck!

Beautiful traditional hotel, excellent price and location. Staff was kind and polite.

Staff was super friendly and did their absolute best to accommodate us and help us out with anything we needed.

Don't eat at the restaurant, it's expensive and gross. My hubby got food poisoning.

Our room wasn't very clean and we had no hot water in the showers. The shower head was broken so my hubby had to shower on his knees. Pool wasn't clean.

Some guests reported that the hotel only accepts cash for on-the-day room bookings, so it's advisable to confirm the payment methods in advance to avoid any inconvenience.

Several guests mentioned that the rooms are quite old and tired, with some facilities in need of renovation. It's recommended to check recent guest reviews for updated information on the room conditions.

Guests noted that the rooms can be noisy, and some lacked proper sound insulation. If you are sensitive to noise, consider requesting a quieter room or bringing earplugs.

The hotel's location near Museo Regional de Puebla, Fuertes de Loreto, and other attractions makes it convenient for sightseeing. Take advantage of the proximity to these places for a well-rounded experience.

Some guests mentioned that they had to provide multiple proofs of payment during their stay, causing inconvenience. It's advisable to clarify payment details and procedures with the hotel before arrival.

As some guests reported issues with the availability of hot water and the condition of the showers, it's recommended to inquire about the room amenities and their current status to ensure a comfortable stay.

While the hotel has a restaurant, some guests had negative experiences with the food quality and reported high prices. Exploring nearby dining options might be a good alternative.

A few guests highlighted the absence of AC/fan or heat in the rooms. Depending on the season of your visit, it's advisable to plan accordingly for temperature control in the rooms.

Despite some shortcomings, guests appreciated the efforts of the staff to accommodate their needs. Engaging with the friendly and helpful staff can enhance your overall experience at the hotel.

Some guests mentioned challenges with the check-in and check-out process, including the need for bank transfers and additional personal details. It's recommended to verify the procedures in advance to streamline your arrival and departure.