Explora en Torres del Paine

The hotel offers a variety of outdoor activities, including hiking, eco-tourism, and horse riding, all surrounded by the natural beauty of Torres del Paine National Park.

Some guests have mentioned that the food options were very healthy and plain, with limited variety. They suggested adding more diverse options to the buffet, such as different breakfast items and occasional unhealthy dishes for a more balanced dining experience.

Guests have praised the housekeeping staff for their amazing service, ensuring a clean and organized environment throughout the hotel.

Guests can enjoy a variety of relaxing spa treatments, including facials and massages, as well as access to a Jacuzzi, indoor pool, and sauna for a truly rejuvenating experience.

Many guests have highlighted the exceptional customer service provided by the staff, including the multilingual team, friendly guides, and efficient restaurant and guest experience managers who go out of their way to ensure a memorable and enjoyable stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Horns of Torres del Paine comes highly recommended.

Guests highlighted that the low season offers a more serene experience with fewer crowds and personalized attention from the staff.

Many guests praised the excursions and activities provided by the hotel. It's recommended to participate in these guided experiences to fully appreciate the natural beauty of Torres del Paine National Park.

Some guests reported mixed experiences with staff, particularly in relation to excursion selection and treatment of physical limitations. It's advisable to communicate preferences and concerns clearly to ensure a positive experience.

While guests appreciated the comfortable rooms, some reported issues with bathroom facilities and lighting. It's advisable to inquire about room specifics and potential issues before confirming a reservation.

Feedback on the dining options varied, with some guests praising the meals while others found them lacking. Consider exploring nearby dining alternatives for a diverse culinary experience.

The spa services received positive feedback, with guests recommending indulging in the relaxing spa treatments, including massages and facials, to enhance the overall stay.

The hotel's proximity to attractions such as the Salto Grande Waterfall and Nordenskjold Lake makes it convenient for guests to explore the natural wonders of the area. Planning visits to these nearby attractions is recommended.

Guests appreciated the expertise and friendliness of the guides. Engaging with the guides and seeking their recommendations for activities and excursions can enhance the overall experience.

For guests with specific dietary requirements, it's advisable to communicate these in advance to ensure that the hotel can accommodate individual preferences effectively.