Hacienda Puno

The hotel offers a delicious buffet breakfast with plenty of fresh fruit and delicious options, including gluten-free choices and tasty pancakes.

The hotel is centrally located, just a block from the main square and within walking distance of many restaurants and points of interest, making it an excellent base for exploring Puno.

The staff at the hotel are described as friendly, helpful, and attentive, with bilingual receptionists and personnel who go above and beyond to ensure a comfortable and enjoyable stay.

The hotel offers a spacious and well-maintained room, a delicious breakfast, and the convenience of a central location, making it an excellent choice for a short stay in Puno.

The hotel provides a kid-friendly buffet and complimentary breakfast, making it a suitable option for families visiting Puno.

Some guests reported noise from the street, so consider requesting a room away from the main road for a quieter stay.

Due to the hotel's central location, some guests mentioned that it can get noisy, especially during events like the carnival. Packing earplugs might be helpful for light sleepers.

If having a view is important to you, ensure that you confirm the room has external windows, as some guests mentioned that their rooms only had internal windows facing the corridor.

The hotel's proximity to Puno Plaza de Armas and Puno Cathedral makes it convenient for exploring these attractions, both located within a short walking distance.

Several guests appreciated the accommodating staff who allowed early check-in, especially after overnight bus journeys. It might be worth checking with the hotel in advance.

As some guests mentioned that the rooms can be a bit cold, especially during colder months, it might be useful to inquire about room heating options or request additional blankets if needed.

If you're sensitive to noise, consider requesting a room on a higher floor or away from the elevator to minimize any potential disturbance from other guests.

Many guests praised the breakfast, describing it as plentiful and delicious. It's recommended to take advantage of this included meal during your stay.

The hotel offers a tour desk, which can be convenient for arranging excursions to nearby attractions such as the Titicaca National Reservation and Taquile Island.

Some guests experienced issues with hot water in the bathroom, so it's advisable to confirm the status of the water facilities during your stay.