Hacienda Puno
Jr. Deustua 297, Puno 0, Peru
+51 5135 6109
Official website
Cheapest
rate per night
8.7
Excellent
based on 776 reviews
Good to know
Value for money |
8.6 |
|---|---|
Distance to city center |
0.5 mi |
Location rating |
9.3 |
Nearest Airport |
Juliaca |
Distance to airport |
27.2 mi |
Rooms
Standard Rooms
$40+
Bed type
Provider
Nightly
Unknown
$40
per night
Reviews
Pros
| "Staff were great and super helpful." | (in 51 reviews) |
|---|---|
| "Great value for money." | (in 8 reviews) |
| "Friendly staff and great location." | (in 44 reviews) |
Cons
| "The worst hotel ir Peru!" | (in 3 reviews) |
|---|---|
| "The room was very cold." | (in 21 reviews) |
| "The shower is bad." | (in 7 reviews) |
Traveler rating
137
50
8
5
0
Time of year
Traveler type
Show reviews that mention
+
| breakfast was good | in 152 reviews |
|---|---|
| staff were great | in 140 reviews |
| great location | in 116 reviews |
| room was very cold | in 107 reviews |
| nice hotel | in 66 reviews |
| hot water | in 41 reviews |
| hot shower | in 33 reviews |
| room was good | in 33 reviews |
| value for money | in 29 reviews |
| nice view | in 28 reviews |
| plaza de armas | in 25 reviews |
| comfortable beds | in 11 reviews |
| peru | in 11 reviews |
| toast and pancakes | in 8 reviews |
| room was noisy | in 7 reviews |
| des armas | in 3 reviews |
-
ExcellentSep 20168.5
Great Location next to all the restaurants Helpful Staff Wonderful breakfast
Rooms were cool and needed a long time to warm up with electric wall heater
-
ExcellentAug 201610.0
Great hotel
Next to Plaza De Armas, many restaurants. Hotel itself has restaurant, which seems to be decent, at least breakfast was fantastic. Staff is friendly and helpful.
Really nothing to complain about. Keep up a good work.
-
OkayAug 20156.0
Hot water
too Noise.maybe the hotel refurbish. Wake up 6Am everyday.we stay here for 3 days.cant sleep well~
-
OkayJun 20156.0
Centrally located near plaza del armes Staff is helpful Heater in room
hot water was a little spotty
-
GoodSep 20107.0
Room was really comfortable only disadvantage for tall people like us (Australians/Americans) we had to be careful not to bump our heads into the television which was mounted on the wall, and had an arm sticking out quite low, at our head level. Bathtub was great!
Some breakfast items were not readily available and had to wait quite a while for the dishes to be refilled.
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About
Overview
A stay at Hacienda Puno places you in the heart of Puno, steps from Puno Central Market and 3 minutes by foot from Puno Plaza de Armas. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Hotels.com
Features
8.7 Excellent
based on 776 reviews
9.0
Cleanliness
8.7
Comfort
8.8
Staff
8.6
Value for money
Check in |
12:00 PM |
Check out |
10:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Business center
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Linens
Concierge service
Towels
Safety deposit box
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shampoo
Room service
Smoke alarms
Heating
Shower
Tour desk
Accessible by elevator
Physical distancing in dining areas
Physical distancing rules
Adapter
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Snack bar
Socket near the bed
Key access
CCTV in common areas
CCTV outside property
No smoking
Kid-friendly buffet
Soundproof rooms
Bathtub
Soundproofing
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Parking
Body soap
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Tile/marble floor
24-hour security
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Airport shuttle (surcharge)
Delivered food is securely covered
Clothes rack
Trash cans
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
Internet (surcharge)
TV
Pets not allowed
Upper floors accessible by elevator
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Coffee shop
Private bathroom
Wardrobe or closet
24hr front desk
Designated smoking area
Storage available
Private parking
Shuttle service (additional charge)
FAQs when booking at Hacienda Puno
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Photos
All Photos
01 of 11
Reviews about Hacienda Puno
“We were there when the lockdown for the coronovirus happened and we were offered to stay for the whole time. The hotel was clean, had a nice breakfast included and was well equipped. The room had a heater, hot water and free tea during the day. The room was big and had a closet to store our luggage. The city centre is in walking distance.”
“Comfortable bed, location in the centre of town, one of the better breakfasts I've had on my trip so far...”
“value and location”
“Overall a solid hotel. Staff was friendly and helpfull, rooms are clean and good equiped and the breakfast was good as well.”
“Staying above 5000 meter sea level can be quite a hurtle. So the restaurant at the 6th floor was a lifesaver for us, as we did not want to walk around the city for a small diner. The food and service in the restaurant is excellent!”
Location
Most Popular Landmarks
- Puno Plaza de Armas 143 yd
- Puno Cathedral 235 yd
- Titicaca National Reservation 3.8 mi
- Sillustani 12 mi
- Taquile Island 23.3 mi
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